Lea Saji
Forney,USA
Summary
Dedicated and detail-oriented public health professional with over two years of experience in patient services within a proficient academic medical center. Skilled in delivering excellent customer service, healthcare operations, and staff supervision, with proficiency in Epic and Microsoft Office Suite, as well as a strong foundational knowledge in data analysis and population health research. Currently pursuing a Master of Public Health with a focus on Epidemiology, and eager to apply analytical and research skills to support health initiatives and epidemiologic investigations.
Overview
6
6
years of professional experience
Work History
Public Health Intern
After 8 to Educate | Fannie C. Harris Youth Center
Dallas, TX
06.2025 - 11.2025
- Facilitated communication between youth, families, and staff members.
- Maintained the cleanliness of youth facilities and rooms.
- Advocated for youth needs in meetings with community stakeholders.
- Conducted outreach efforts to raise awareness about available youth services.
- Completed 150+ hours
Clinical Observer
Forney Eye Associates
Forney, TX
05.2025 - 08.2025
- Assisted healthcare professionals in patient assessments and documentation processes.
- Participated in case discussions to gain insights into treatment plans and outcomes.
- Shadowed professionals to learn best approaches and appropriate methods to handle issues.
- Completed 50+ hours
Guest and Patient Services Representative
UT Southwestern Hospital
Dallas, TX
04.2022 - 10.2024
- Delivered exceptional customer service with strong verbal communication skills.
- Handled phone inquiries by providing accurate information to patients, visitors, and staff.
- Managed front-office medical tasks, including patient registration, and healthcare support.
Thermal Screener Supervisor
Reef Technology
Dallas, TX
09.2020 - 04.2022
- Coached a team of screeners, ensuring compliance with safety and occupational standards.
- Trained new hires and monitored performance until full competency was achieved.
- Optimized screened processes to improve accuracy, efficiency, and team productivity.
Summer Intern
Veteran Affairs Fisher House
Dallas, TX
06.2019 - 08.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Completed 220+ hours
Education
Master's Degree - Public Health
West Coast University
Richardson, TX, USA01.2026
Bachelor's Degree - Science of Public Health
University of Texas at Arlington
Texas, USA12.2025
High School Diploma -
Forney High School
Forney, TX05-2020
Skills
- Microsoft Office proficiency
- Visualization techniques and Tableau
- Excel capabilities
- Time efficiency
- Analytical skills
- Decision-making processes
- Communication effectiveness
- Statistical methods
Hobbies and Interests
- Culinary Exploration: Always eager to experiment with new ingredients, flavors, and cooking techniques.
- Current News: Passionate about learning more about current healthcare updates and researching
Languages
English
Native/ Bilingual
Malayalam
Native/ Bilingual
Affiliations
Red Cross Blood Drive Volunteer - 2019, Forney, TX
Timeline
Public Health Intern
After 8 to Educate | Fannie C. Harris Youth Center
06.2025 - 11.2025
Clinical Observer
Forney Eye Associates
05.2025 - 08.2025
Guest and Patient Services Representative
UT Southwestern Hospital
04.2022 - 10.2024
Thermal Screener Supervisor
Reef Technology
09.2020 - 04.2022
Summer Intern
Veteran Affairs Fisher House
06.2019 - 08.2019
Master's Degree - Public Health
West Coast University
Bachelor's Degree - Science of Public Health
University of Texas at Arlington
High School Diploma -
Forney High School