Summary
Overview
Work History
Education
Skills
Certification
Languages
Clinical Experience
Timeline
Generic

Lea Santos

HERRIMAN,UT

Summary

Compassionate and bilingual new graduate nurse with diverse clinical experience in emergency, medical-surgical, pediatrics, maternal, and mental health care. Strong background in customer service, training, and communication, with proven ability to work under pressure and build trust with patients and families. Seeking an RN role in a hospital or community setting to provide safe, patient-centered care while continuing professional growth.

Overview

13
13
years of professional experience
1
1
Certification

Work History

RN Floor Nurse

Stonehedge
American Fork, UT
01.2026 - Current
  • Administered patient care, monitored vital signs, and documented medical histories.
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans.
  • Educated patients and families on treatment protocols and post-discharge care instructions.
  • Mentored junior nurses, enhancing clinical skills and promoting professional development.

Interconnection Specialist

Tesla
Draper, UT
01.2022 - 01.2023
  • Facilitated solar system installations in collaboration with utility companies across Utah, Oregon, and Colorado.
  • Assessed electrical designs to ensure adherence to regulations and expedited application approval processes.
  • Followed all company policies and procedures to deliver quality work.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Collected, arranged, and input information into database system.

Ombudsman Agent

Select Portfolio Servicing
West Valley City, UT
01.2013 - 01.2022
  • Administered loan assistance programs aimed at helping homeowners retain ownership amid changes in financial circumstances.
  • Developed and implemented foreclosure avoidance strategies, offering short sales, repayment plans, and loan modifications to clients.
  • Assisted in advocating for homeowners by collaborating with various departments to facilitate resolutions. Supported executive management and legal teams in enhancing loan resolution processes. Managed cashiering operations to boost efficiency.
  • Assisted homeowners in identifying solutions through in-person and phone consultations. Traveled to multiple states to engage with homeowners and explore options for home renovations.
  • Collaborated with government initiatives to provide support for homeowners during economic downturns, focusing on programs like HAMP and HAFA.

Education

Associate of Science in Nursing - ASN

Joyce University
Draper, UT
08.2025

Skills

  • Electronic Health Records: EPIC, Cerner, iCentra
  • Bilingual: English & Spanish
  • Microsoft Office Suite (Excel, Word, Outlook)
  • Emotional intelligence, adaptability, and patient advocacy
  • Strong organizational and multitasking skills

Certification

  • BLS (American Red Cross)
  • NRP (Neonatal Resuscitation Program)
  • CNA (Active)

Languages

Bilingual: English & Spanish

Clinical Experience

  • Capstone – Riverton Intermountain Hospital, Emergency Department (American Fork, UT)
  • Delivered patient-centered care in a fast-paced ED, assisting with triage, codes, wound care, and acute interventions.
  • Applied critical thinking under supervision, improving time management and prioritization.
  • Medical-Surgical/Telemetry – Jordan Valley Main Hospital & Intermountain Medical Center
  • Monitored post-op patients, administered medications, performed assessments, and documented care in EPIC, Cerner, and iCentra.
  • Pediatrics – Primary Children’s Hospital (Salt Lake City, UT)
  • Collaborated with interdisciplinary team to provide developmentally appropriate care for children and families.
  • Maternal-Newborn – Mountain View Hospital (Payson, UT)
  • Supported labor, delivery, and postpartum care; educated new mothers on newborn care and breastfeeding.
  • Mental Health – Salt Lake Behavioral Health
  • Assisted with therapeutic communication, safety monitoring, and group interventions.
  • Additional Rotations: Holy Cross Hospital, Mt. Timpanogos Regional Hospital

Timeline

RN Floor Nurse

Stonehedge
01.2026 - Current

Interconnection Specialist

Tesla
01.2022 - 01.2023

Ombudsman Agent

Select Portfolio Servicing
01.2013 - 01.2022

Associate of Science in Nursing - ASN

Joyce University