Lea Sotelo

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Processed credit card payments and reconciled credit card statements for accuracy in accounting process.

• Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
• Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
• Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
• Demonstrated commitment through impeccable attendance and quality performance.
• Performed cleaning and maintenance duties as directed.
• Communicated with coworkers and managers about completed duties.

PDR:

• Restore vehicles body to factory like conditions
• Use specialized tools and techniques to remove dents without affecting the paint.
• Saved damaged panels with PDR so vehicles didn't need paint
• Collaborate efficiently with other team members to prioritize and manage workload.
• Productively processed all assigned cars for PDR, ensuring that my task list was consistently at 0 by the end of each shift.

Prep For Paint:

• Conducted wheel resurfacing operations, ensuring precision and quality in restoring wheels to optimal condition.
• Replaced and repaired vehicle parts according to work order instructions.
• Prepared surfaces for priming, painting and refinishing.
• Filled, sanded and smoothed surfaces to prepare for painting.
• Removed body panels and stripped paint.
• Assisted with painting and finishing work to return cars to showroom-ready status.
• Followed standard operating procedures to achieve consistent quality of work.

Detail:

• Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
• Restored luster to vehicle interiors, including upholstery and vinyl.
• Utilized high-pressure washers to clean vehicles and equipment.
• Repaired and fixed windshield chips

Parts Department:

• Organized parts storage and stocked inventory according to established guidelines.
• Assisted customers and mechanics in finding appropriate parts promptly.
• Received new parts and logged into database.
• Processed part order request and updated database accordingly.

• Managed household while parents were away.
• Made healthy snacks and meals for three children.
  
• Established and maintained a safe play environment for the children.
• Communicated with parents about daily activities and behaviors.
• Promoted language development skills through reading and storytelling.
• Safely transported children to and from school.

• Greeted customers to ascertain customers wants and needs.
  
• Prioritized helping customers over completing other routine tasks in the store.
• Restocked sales floor with merchandise.
• Stocked, staged and transported goods.
• Verified computations against physical count of stock.
• Picked up incoming stock and delivered materials to designated locations.
• Maximized sales by shipping on time and accurately.