Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
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Lea Thomas

Lea Thomas

Winchester,CA

Summary

Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Office Manager

Thomas Electrical Contracting
12.2019 - Current
  • Business development from single person startup to multi-employee enterprise
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Coordinated special projects and managed schedules.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Updated reports, managed bookkeeping, accounts, and generated reports for company database.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
  • Ensured accurate and timely payments for all employees, managing weekly and monthly payroll cycles.

Real Estate Transaction Coordinator

Trellis Real Estate
05.2022 - 07.2023
  • Streamlined real estate transactions by efficiently managing documentation and communication between all parties involved.
  • Enhanced client satisfaction by providing timely updates and addressing concerns throughout the transaction process.
  • Reduced errors in contract preparation with meticulous attention to detail and thorough understanding of legal requirements.
  • Expedited closings by coordinating efforts between buyers, sellers, lenders, and agents to ensure timely completion of necessary tasks.

Investigative Researcher

Wholesale Screening Solutions
03.2013 - 09.2020
  • Responsible for completing criminal and civil background checks on a wholesale level to second party clients
  • Using multiple online platforms to access court records
  • Training new hires as well as current staff in multiple jurisdictions
  • Promoted to leadership program in preparation for leading my own team which entailed managing a teams daily tasks, answering criminal/site related questions, maintaining spreadsheets regarding quality and productivity. All while continuing completion of my own daily objectives

Nightclub Manager

Cloud 9
12.2011 - 06.2014
  • Responsible for running operations on a day to day basis
  • Created pricing for products and handling inventory management
  • Successfully created infrastructure and implemented company processes
  • Devised innovative ideas to increase profits and reduce cost
  • Planned, organized, and coordinated special events and celebrations.
  • Increased staff performance and engagement via motivational leadership.
  • Raised club traffic and brand reach with innovative online promotions.

Education

No Degree - Business

Shepherd University
Shepherdstown, WV

Skills

  • Operations Management
  • Billing
  • Bookkeeping
  • Staff Management
  • Data Entry
  • Customer Service
  • Scheduling
  • Clear Oral/Written Communication
  • Team Supervision
  • Organizational Skills
  • Project Management
  • Office Management
  • CRM Software
  • Policy and Procedure Modification
  • Business Administration
  • Customer Relations
  • Team Bonding
  • Account Reconciliation
  • Workflow Planning
  • Excellent Multitasking Abilities
  • Microsoft Office
  • Calendar Management
  • Human Resources
  • Conflict Management
  • Staff Training
  • Billing and Invoicing
  • Office Management Software

Certification

  • Certified Real Estate Transaction Coordinator- CA
  • CA Real Estate License

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The best way out is always through.
Robert Frost

Timeline

Real Estate Transaction Coordinator

Trellis Real Estate
05.2022 - 07.2023

Office Manager

Thomas Electrical Contracting
12.2019 - Current

Investigative Researcher

Wholesale Screening Solutions
03.2013 - 09.2020

Nightclub Manager

Cloud 9
12.2011 - 06.2014

No Degree - Business

Shepherd University
  • Certified Real Estate Transaction Coordinator- CA
  • CA Real Estate License
Lea Thomas