Lea Williams
Administrative Assistant
Decatur,IL
Summary
Dedicated organized administrative professional with successful experience providing exceptional customer service in fast-paced environments working with little to no supervision. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional with a keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
Work History
Front End Cashier
Dollar Tree
10.2022 - Current
- Approached every question or concern with calm and level-headed approach.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Operated register system to process new purchases, item returns, and merchandise exchanges.
- Helped customers complete purchases, locate items, and join reward programs.
Pharmacy Technician
Walgreen's Pharmacy
05.2023 - 10.2023
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Counted, measured and compounded medications following standard procedures.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Dining Room Server
Primrose Retirement Community
06.2022 - 05.2023
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Built long-lasting relationships with residents.
Quality Assurance Technician
Akorn Pharmaceuticals
11.2012 - 08.2019
- Transmitted documents, organized revisions and tracked changes
- Managed file archival and information retrievals.
- Created and maintained user accounts and properly routed documents for approval and training.
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files.
- Promoted efficient document processing by maintaining orderly and clean control room.
- Worked with internal staff to process documents.
- Strengthened system efficiency by identifying lagging operational processes and implementing optimal solutions.
- Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
- Established, improved and reinforced document management systems to handle current and expected requirements.
- Identified areas of weakness and recommended or implemented process improvements.
Education
Associate of Applied Science - Criminal Justice
05.2001 -
High School Diploma -
05.2001 -
Skills
Filing
undefinedTimeline
Pharmacy Technician - Walgreen's Pharmacy
05.2023 - 10.2023
Front End Cashier - Dollar Tree
10.2022 - Current
Dining Room Server - Primrose Retirement Community
06.2022 - 05.2023
Quality Assurance Technician - Akorn Pharmaceuticals
11.2012 - 08.2019
Richland Community College - Associate of Applied Science, Criminal Justice
05.2001 -
Meridian High School - High School Diploma,
05.2001 -
Similar Profiles
David MckindleyDavid Mckindley
OS Order Selector at Dollar Tree/Family DollarOS Order Selector at Dollar Tree/Family Dollar
April NewtonApril Newton
Receiving Checker at Dollar Tree and Family DollarReceiving Checker at Dollar Tree and Family Dollar
Ronin AndersonRonin Anderson
General Maintenance Technician at Family Dollar/dollar TreeGeneral Maintenance Technician at Family Dollar/dollar Tree