Summary
Overview
Work History
Education
Skills
Timeline
Generic
Lea Wilson

Lea Wilson

Lady Lake,FL

Summary

Proven track record of enhancing customer satisfaction and maintaining high safety standards. Skilled in teamwork and collaboration, with a keen attention to detail, I excel in environments requiring active learning and flexibility. Achievements include implementing sustainable practices and improving service quality, underpinned by strong customer service and technical proficiency.

Overview

12
12
years of professional experience

Work History

Helper

Lance Deloach
02.2023 - Current
  • Maintained safety standards on board, contributing to an accident-free work environment.
  • Implemented sustainable fishing practices, minimizing environmental impact and preserving marine resources.

Pool Technician

Pinch A Penny Pool Patio Spa
06.2024 - 08.2024
  • Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
  • Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
  • Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
  • Inspected pool equipment and verified proper functionality to maintain safety standards.

Server

Miller's Ale House
06.2021 - 02.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Server

Perkins Restaurant and Bakery
06.2016 - 06.2020
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Optical Lab Technician

Central Florida Eye Center
03.2012 - 03.2016
  • Ensured accurate order fulfillment with meticulous attention to detail throughout the lens creation process, from inputting prescriptions to final inspections.
  • Maintained high customer satisfaction with timely delivery of accurately produced prescription lenses.
  • Reduced errors and rework by conducting thorough quality checks at multiple stages of the lens production process.

Education

General

Skagit Valley Community College
Mt. Vernon, Washington

High School Diploma -

Pinehaven Christian School
St. Ignatius, Montana
06.1999

Skills

  • Active Learning
  • Teamwork and Collaboration
  • Attention to Detail
  • Following Directions
  • Customer Service
  • Flexible Schedule

Timeline

Pool Technician

Pinch A Penny Pool Patio Spa
06.2024 - 08.2024

Helper

Lance Deloach
02.2023 - Current

Server

Miller's Ale House
06.2021 - 02.2023

Server

Perkins Restaurant and Bakery
06.2016 - 06.2020

Optical Lab Technician

Central Florida Eye Center
03.2012 - 03.2016

General

Skagit Valley Community College

High School Diploma -

Pinehaven Christian School
Lea Wilson