LeaAnn Johnson
Waco,TX
Summary
Methodical and adaptable Human Resources Specialist/Recruiter with 20 years of experience. Diligent Recruiter with background in program management and coordination. Successfully supported and delivered multiple projects, ensuring timely completion and stakeholder satisfaction. Leveraged organizational and problem-solving skills to improve operational efficiency and team collaboration. Professional recruiter with strong focus on team collaboration and achieving results. Skilled in talent acquisition, candidate assessment, and strategic workforce planning. Known for reliability and adaptability in dynamic environments. Strong interpersonal and communication skills, with proven track record of building relationships and driving successful hiring initiatives.
Overview
26
26
years of professional experience
Work History
Program Specialist IV - Lead Recruiter
Texas Juvenile Justice Department
03.2023 - Current
- Facilitated communication between clients and other service providers.
- Planned and executed meetings to connect organizational representatives, community members and clients.
- Worked alongside other professionals to outline and implement program plans and objectives.
- Achieved successful outcomes for multiple projects through effective project management and collaboration with stakeholders.
- Developed and deepened productive community relationships to assist with defining requirements, executing plans and strengthening leadership.
- Spearheaded the creation of detailed reports, showcasing program successes and areas for improvement to senior leadership.
- Coordinated training sessions for staff on new tools or methodologies, promoting a culture of skill development within the organization.
- Established goals and created action plans to achieve goals.
- Built strong relationships with external partners to secure resources and support necessary for program success.
- Maintained regular communication between departments via email and phone calls to coordinate program logistics.
- Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
- Interviewed and recommended team members for hire.
- Monitored employee work and developed improvement plans.
- Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
- Led a cohesive team of specialists in executing tasks according to established timelines and milestones, resulting in timely completion of deliverables.
- Facilitated cross-functional team collaborations, fostering an environment of continuous improvement and innovation.
- Streamlined communication channels between departments, enhancing overall organizational workflow efficiency as it pertains to the execution of assigned projects.
- Developed extensive program documentation, ensuring clear understanding of goals, objectives, and requirements among all team members.
- Ensured compliance with relevant regulations throughout all stages of program implementation by closely monitoring adherence to established guidelines.
- Facilitated outreach activities to build community awareness.
- Developed and maintained relationships with community organizations and agencies.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
- Developed marketing materials to promote program offerings, increasing awareness and participation rates among target audiences.
- Cultivated a collaborative work culture by encouraging open communication channels among team members which led increased job satisfaction rates amongst employees.
Recruiter - HR Specialist III
Texas Juvenile Justice Department
11.2019 - 02.2023
- Performs complex (journey-level) human resources management work
- Work involves administering the agency recruitment program through actively recruiting potential agency staff and ensuring compliance with state and federal laws and regulations
- Works in coordination with human resources and other program areas to hire and maintain appropriate staffing levels
- Coordinates the recruitment of applicants (recruits, screens, and interviews qualified applicants), evaluates applicant qualifications, and makes recommendations for selection
- Compiles and analyzes data; prepares correspondence and reports; makes conditional offers of employment; administers and scores employment tests as needed; and refers documents to the appropriate officials for processing
- Attends job fairs, career days, and other recruiting activities to provide information to stimulate interest in careers with the agency
- Monitored recruitment metrics to identify areas for improvement and implemented changes accordingly.
- Conducted comprehensive reference checks to ensure the credibility of potential hires before extending offers.
- Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
- Improved employee retention rates through thorough candidate screening and interview techniques.
- Studied job descriptions and qualifications to determine applicant requirements.
- Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
- Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Increased candidate placements by developing and maintaining relationships with clients and candidates.
- Created engaging job postings that accurately reflected position requirements while showcasing company culture.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Assisted with writing job postings and job descriptions for boards.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Operated and maintained applicant tracking and candidate management systems.
- Leveraged LinkedIn recruiter tool to broaden network connections and identify passive candidates.
- Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.
- Maintained compliance with federal and state employment laws during entire recruitment process.
- Implemented sourcing strategies to discover top talent in competitive markets.
Job Requisition Coordinator - Human Resources
Texas Health and Human Services
08.2018 - 11.2019
- Provide support to hiring managers in the recruitment, selection and hiring process
- Coordinate and assist managers in the recruitment, screening, and referral of qualified applicants, to include contacting the HHS Service Center and entering job requisition information in the on-line system
- Assists in the development of screening questions, screening criteria, interview questions, screening applicants, scheduling interviews, conducting reference checks and FBI fingerprinting
- Coordinates and reviews the due diligence including background checks, pre-employment testing, etc
- Provides assistance to hiring managers with completion and entry of new hire information by reviewing I-9 documentation, entering new employee data in CAPPS, and coordinating/leading aspects of the local orientation activities
- Compiles and maintains data for various reports and produces reports from CAPPS and other systems
- Composes and produces correspondence to applicants and hiring managers
- Proficient with computer applications, including Microsoft Word, Excel, Access, Outlook, CAPPS and CANRS, ATS
Human Resources Specialist II
Texas Juvenile Justice Department
10.2015 - 08.2018
- Prepare and facilitate disciplinary actions in accordance with agency policies and procedures and in coalition with the Human Resources Administrator and General Counsel
- Work closely with supervisors and managers to determine appropriate course of action for alleged misconduct
- Communicate disciplinary measures to employees regarding the discipline process, hearings, etc
- Manage electronic database and physical records of employee files and personnel files
- Investigate alleged misconduct by obtaining witness statements to alleged misconduct, review video surveillance footage of alleged misconduct and prepare and report findings to the HR Administrator
- Prepare and facilitate HR200a (Employee Alleged Misconduct) report
- Prepare and facilitate HR200b (Employee's Response to Alleged Misconduct)
- Prepare and facilitate HR200c (Witness Statement Regarding Employee Alleged Misconduct)
- Prepare and facilitate HR200e (Employee Notice of Hearing for Alleged Misconduct)
- Prepare and facilitate based on findings of Employee Hearing, HR200d (Record of Employee Disciplinary Action)
- Prepare and update disciplinary action reports and administrative action reports based on findings and outcomes
- Assist in local investigations - An investigation conducted by an employee's supervisor in collaboration with the HR Specialist II when an official investigation is not conducted
- Preliminary Investigation - For purposes of the employee disciplinary process, a limited-scope inquiry by an employee's supervisor and HR to verify whether an allegation merits completion of a Report of Employee's Alleged Misconduct, HR-200a, or if corrective action is warranted in lieu of disciplinary action
- Maintain and store all disciplinary records
- Proficient with computer applications, including Microsoft Word, Excel, Access, Outlook, CAPPS and CANRS
Human Resources Associate
Army and Air Force Exchange Service
08.2010 - 10.2015
- Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns
- Handled all external recruiting processes, to include reviewing employment applications, interviewing job applicants, performing background and reference checks, processing hiring-related paperwork, and conducting new employee orientations
- Analyze employment-related data and prepare required reports
- Conduct exit interviews and ensure that necessary employment termination paperwork is completed
- Develop or implement recruiting strategies to meet current or anticipated staffing needs
- Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities
- Interpret and explain human resources policies, procedures, laws, standards, or regulations
- Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms
- Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA)
- Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals
- Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software
- Provide management with information or training related to interviewing, performance appraisals, counseling techniques, documentation of performance issues, and recruiting or retention programs
- Schedule or administer skill, intelligence, psychological, or drug tests for current or prospective employees
- Coordinate with outside staffing agencies to secure temporary employees, based on departmental needs
Branch Manager
Labor Ready Staffing Agency
02.1999 - 11.2009
- Serve as a link between client's management and temporary employees by handling questions, interpreting and administering contracts and helping resolve work-related issues
- Perform challenging staffing duties, including dealing with understaffing, resolving conflicts between employees, and administering disciplinary procedures
- Identify staff vacancies and recruit, interview, and select applicants
- Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations
- Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities of an organization
- Represent organization at personnel-related hearings and investigations
- Administer compensation, benefits and performance management systems, and safety and recreation programs
- Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits
- Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices
- Prepare and follow budgets for personnel operations
- Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates
- Analyze training needs to design employee development, language training and health and safety programs
- Oversee the evaluation, classification and rating of occupations and job positions
- Prepare personnel forecast to project employment needs
- Allocate human resources, ensuring appropriate matches between personnel
Education
High School -
Waco High School
Waco, TX01.1989
Skills
- Training and mentoring
- Candidate Sourcing
- Customer service
- Talent management
- Relationship development
- Operational improvement
- Training development
- Process improvement
- Project organization
- File and records management
- Training and development
- Employee relations
- MS Office
- Recruitment
- Contract negotiation
- Supervision
- Organization
- Problem resolution
- Team building
- Team management
- Regulatory compliance
- Pre-Employment Screening
- Conflict resolution
- Business operations
- Communications
- Skill Development
- Group and individual instruction
- Performance Assessments
- Project Management
- Staff Development
- Proactive mindset
- Eligibility Determination
- Report creation
- Standard Operating Procedures
- Process Improvements
- Resource Management
- Team Oversight
- Hiring and recruitment knowledge
- Staff Evaluation
- Human resources understanding
- Community building
- Document Management
- Collaboration and Teamwork
- Microsoft Office
- Problem-Solving
- Attention to Detail
- Maintaining Client Records
- Customer Service
- Active Listening
- Data Confidentiality
- Relationship Building
- Employee Training
Timeline
Program Specialist IV - Lead Recruiter
Texas Juvenile Justice Department
03.2023 - Current
Recruiter - HR Specialist III
Texas Juvenile Justice Department
11.2019 - 02.2023
Job Requisition Coordinator - Human Resources
Texas Health and Human Services
08.2018 - 11.2019
Human Resources Specialist II
Texas Juvenile Justice Department
10.2015 - 08.2018
Human Resources Associate
Army and Air Force Exchange Service
08.2010 - 10.2015
Branch Manager
Labor Ready Staffing Agency
02.1999 - 11.2009
High School -
Waco High School
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