Lea Anne Jones
Student / Self-Employed
Austin,TX
Summary
Compassionate Personal Care Attendant with extensive experience at Rosy's Home Healthcare, excelling in meal preparation and mobility support. Proven ability to enhance client wellbeing through effective grooming assistance and housekeeping tasks. Strong communicator dedicated to maintaining client confidentiality while fostering a supportive environment.
Courteous professional with substantial experience in MA industry. Skilled at monitoring client vitals, conducting light housekeeping, and providing personal care.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Personal Care Attendant
Rosy's Home Healthcare
02.2025 - 04.2025
- Documented vitals, behaviors, and medications in client medical records.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Assisted patients with self-administered medications.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Personal Care Attendant
CMS Home Health Care
03.2025 - 04.2025
- Documented vitals, behaviors, and medications in client medical records.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with self-administered medications.
Delivery Driver
Instacart
08.2024 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Delivery Driver
Shipt
08.2024 - 09.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Head Chef
Primrose School at West Lake
11.2021 - 01.2022
- Hired, managed, and trained kitchen staff.
- Trained junior chefs in advanced culinary techniques and food safety procedures, helping them grow professionally within the industry.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
Temp Worker
People Ready Employment Agency
03.2019 - 11.2021
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Accomplished goals set forth by management teams at various companies within deadline-driven environments as an effective Temp Worker.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Demonstrated strong problem-solving skills to effectively address challenges and enhance overall performance in assigned tasks.
- Supported company growth by quickly adapting to new roles and industries, showcasing versatility as a Temp Worker.
Sales Associate
Stein Mart
07.2019 - 08.2019
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Helped customers locate products and checked store system for merchandise at other sites.
Store Associate
7 Eleven
09.2019 - 12.2019
- Maintained tidy and organized store to comply with cleanliness standards.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Processed transactions quickly to minimize wait times, improving overall customer satisfaction.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Associate of Applied Science - Technical Theater-Makeup Artistry And Costume Tech
Austin Community College
Austin, TX 05.2001 -
Associate of Arts - General Studies Liberal Arts
Austin Community College
Austin, TX 05.2001 -
Medical Assistance - Medical Assistant
The College of Health Care Professions
Austin, Texas 05.2001 -
GED -
Wake Technical Community College
Raleigh, NC 05.2001 -
Skills
Bathing assistance
Meal preparation
Mobility support
Meal planning
Grooming assistance
Dressing assistance
Housekeeping tasks
Client confidentiality
Accomplishments
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Timeline
Personal Care Attendant
CMS Home Health Care
03.2025 - 04.2025
Personal Care Attendant
Rosy's Home Healthcare
02.2025 - 04.2025
Delivery Driver
Instacart
08.2024 - Current
Delivery Driver
Shipt
08.2024 - 09.2024
Head Chef
Primrose School at West Lake
11.2021 - 01.2022
Store Associate
7 Eleven
09.2019 - 12.2019
Sales Associate
Stein Mart
07.2019 - 08.2019
Temp Worker
People Ready Employment Agency
03.2019 - 11.2021
Associate of Applied Science - Technical Theater-Makeup Artistry And Costume Tech
Austin Community College
05.2001 -
Associate of Arts - General Studies Liberal Arts
Austin Community College
05.2001 -
Medical Assistance - Medical Assistant
The College of Health Care Professions
05.2001 -
GED -
Wake Technical Community College
05.2001 -