Leah Adelmann
Kalamazoo,MI
Summary
Dynamic and results-oriented professional with extensive experience in customer service and retail sales, notably at Lucky Brand Jeans. Demonstrated ability to enhance customer retention through effective negotiation and exemplary customer assistance. Proven leadership skills as a Camp Counselor, underpinned by strong teamwork and collaboration abilities. Proficient in time management and verbal communication, ensuring operational excellence and positive customer interactions.
Overview
4
4
years of professional experience
Work History
Sales Associate Specialist
Lucky Brand Jeans
02.2023 - Current
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Greeted customers and helped with product questions, selections, and purchases.
Camp Counselor
Washtenaw County
05.2024 - 08.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Lifeguard
Holliday Park
05.2021 - 09.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Social Work
Western Michigan University
Kalamazoo, MI04-2028
High School Diploma -
Salem High School
Canton, MI06-2024
Skills
- Effective negotiation
- Money handling
- Store opening and closing
- Customer assistance
- Customer service
- Time management
- Teamwork and collaboration
- Retail sales
- Verbal and written communication
Timeline
Camp Counselor
Washtenaw County
05.2024 - 08.2024
Sales Associate Specialist
Lucky Brand Jeans
02.2023 - Current
Lifeguard
Holliday Park
05.2021 - 09.2023
Social Work
Western Michigan University
High School Diploma -
Salem High School
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