Leah Allabaugh
Seattle,WA
Summary
Dynamic professional with over 12 years of diverse experience across delivery, management, and customer service roles, consistently driving exceptional customer satisfaction and operational efficiency. Expertise in conflict resolution, effective time management, and leadership has led to significant improvements in team performance and client interactions. A proactive approach to problem-solving and route optimization has ensured timely deliveries and minimized costs. Committed to maintaining a professional demeanor while fostering positive relationships with customers and team members alike.
Overview
12
12
years of professional experience
Work History
Merchandiser
American Greetings
03.2025 - Current
- Analyzed sales trends to optimize product placement and inventory levels.
- Developed visually appealing merchandise displays to enhance customer engagement.
- Collaborated with suppliers to ensure timely delivery of promotional materials and stock.
- Conducted regular inventory audits to maintain product accuracy and minimize loss.
- Implemented seasonal merchandising strategies to boost sales during peak periods.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
Delivery Driver
Door Dash
06.2024 - Current
- Utilized GPS to accurately locate delivery addresses
- Developed and implemented a plan for efficient routes to minimize delivery time and fuel costs
- Maintained a professional attitude and demeanor when interacting with customers
Department Manager
Acme Markets
01.2018 - 10.2023
- Identified and escalated complex customer issues to the appropriate department for resolution
- Provided effective leadership and direction to department staff, resulting in a large increase in customer satisfaction
- Was responsible for the retail integrity of the entire store
Delivery Driver
Papa Johns
02.2017 - 01.2018
- Maintained accurate records of delivery details such as invoices and proof of delivery
- Coordinated the delivery of foods to various customers, ensuring on-time delivery with minimal delays
- Managed food delivery routes and adjusted as needed to ensure on-time delivery
Cashier/Sales Associate
Dollar Tree
10.2015 - 01.2017
- Greeted customers in a friendly and professional manner
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
- Assisted customers with locating items and providing product information
- Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe
- Unpacked products and stocked the shelves
Produce Associate
Acme Markets
12.2013 - 09.2016
- Stocked the sales floor with produce
- Kept track of and ordered supplies for the department
- Cut and packaged fruit and stocked the sales floor with them
- Answered all customer questions and showed customers where products are
Education
Diploma - undefined
Middletown High
Middletown, DE05.2013
Skills
- Conflict Resolution
- Communication
- Self-motivation
- Adaptability
- Interpersonal Skills
- Computer Skills
- Critical thinking and problem solving
- Customer Service
- Creativity
- Microsoft Office
- Decision Making
- Ability to Work Under Pressure
- Ability to Multitask
- Communication Skills
- Effective Time Management
- Ability to Work in a Team
- Leadership
- Initiative and Problem-solving Abilities
- Fast Learner
Timeline
Merchandiser
American Greetings
03.2025 - Current
Delivery Driver
Door Dash
06.2024 - Current
Department Manager
Acme Markets
01.2018 - 10.2023
Delivery Driver
Papa Johns
02.2017 - 01.2018
Cashier/Sales Associate
Dollar Tree
10.2015 - 01.2017
Produce Associate
Acme Markets
12.2013 - 09.2016
Diploma - undefined
Middletown High
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