Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Leah Alvarenga

San Jose,CA

Summary

Compassionate professional with background in personal care and service, skilled in providing top-notch support and comfort to clients. Possess strong communication abilities and adeptness at creating positive environments for diverse client needs. Have improved quality of life for individuals through personalized attention and care strategies. Demonstrated ability to manage various tasks efficiently, ensuring client satisfaction and well-being.

Overview

11
11
years of professional experience

Work History

Personal Assistant

Vivian Gamez
Watsonville, CA
10.2021 - 06.2024
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Organized personal and professional calendars with reminders for upcoming meetings and events.
  • Checked personal and professional activities to remind employer of priority tasks and deadlines.
  • Performed various clerical tasks and organized office areas to promote productivity.

Customer Service Representative

Michael's Arts & Crafts Store
San Jose, CA
10.2018 - 06.2020
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Day Care Owner

Self Employed Web
San Jose, CA
08.2013 - 06.2018
  • Developed and implemented policies and procedures for daycare staff to ensure safety of children in care.
  • Organized activities such as games, arts and crafts, music, outdoor playtime, story time, field trips and other educational programs.
  • Supervised all employees on a daily basis to ensure proper implementation of daycare program activities.
  • Ensured appropriate ratios of caregivers to children were maintained at all times.
  • Provided guidance and direction to staff members on handling difficult situations with children.
  • Performed regular inspections of the facility and equipment to ensure safety standards were met.

Education

Bachelor of Arts - Business

The National Hispanic University
San Jose, CA
06-2013

Skills

  • Personal Correspondence
  • Travel Coordination
  • Calendar Management
  • Administrative Support
  • Call Screening
  • Excellent communication skills
  • Menu developing
  • Housekeeping

References

References available upon request.

Timeline

Personal Assistant

Vivian Gamez
10.2021 - 06.2024

Customer Service Representative

Michael's Arts & Crafts Store
10.2018 - 06.2020

Day Care Owner

Self Employed Web
08.2013 - 06.2018

Bachelor of Arts - Business

The National Hispanic University
Leah Alvarenga