Leah Archuleta
Hinton,OK
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional design skills. Adept at working effectively under pressure and quickly mastering new skills.
Overview
29
29
years of professional experience
Work History
Designer/Sales Associate/Project Scheduler
The Finishing Touch Design Center
Hinton, OK
03.2023 - Current
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Generated new business opportunities through cold calling campaigns.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Prepared construction cost estimates for proposed projects.
- Worked closely with construction crews to coordinate efforts between demolition and new construction projects.
- Prepared time schedules for various phases of construction.
- Worked closely with vendors to source products at competitive prices while maintaining quality standards.
- Assisted with selecting appropriate materials such as paint colors, wall coverings, flooring options, lighting fixtures and window treatments.
Paraprofessional/Secretary
Hinton Schools
Hinton, OK
08.2022 - 03.2023
- Assisted in the implementation of educational programs for special needs children.
- Attended professional development workshops related to job responsibilities.
- Helped implement behavior management strategies for individual students.
- Provided guidance to students in the classroom setting.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Handled confidential documents with discretion.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Sales Associate
Hinton Pharmacy
Hinton, OK
02.2021 - 07.2022
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Organized stockroom shelves according to size, color or style.
- Maintained cleanliness of store environment including floors, windows, displays.
Designer/Sales Associate - Part Time
The Finishing Touch Design Center
Hinton, OK
09.2020 - 09.2021
- Acted as initial contact in addressing customer concerns.
- Answered incoming telephone calls to provide store, products and services information.
- Built trusting relationships with customers by making personal connections.
- Built and maintained effective relationships with peers and upper management to drive team success.
- Assisted with selecting appropriate materials such as paint colors, wall coverings, flooring options, lighting fixtures and window treatments.
Retail Manager/Designer/Sales Associate
Blue-Eyed Buffalo
Big Spring, TX
11.2018 - 05.2020
- Managed daily operations including purchasing, inventory control, merchandising and product distribution.
- Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
- Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, using job boards and sharing details via social media platforms.
- Trained employees in inventory practices, POS systems and product knowledge.
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
- Assisted clients successfully by choosing furnishings consistent with preferences and budget.
- Provided complimentary in-home consultations to prospective clients to gather ideas and promote design services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Earned reputation for good attendance and hard work.
Teller/ New Accounts
Lone Star State Bank
Big Spring, TX
06.2016 - 05.2018
- Entered member transaction data into online banking software.
- Opened new customer accounts, including checking, savings and lines of credit.
- Balanced daily cash deposits and bank vault inventory.
- Processed cash withdrawals.
- Adhered to financial services security and audit procedures.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
- Maintained confidentiality of bank records and client information.
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
Special Education Teacher Assistant
Sands Consolidated Independent School District
Ackerly, TX
08.2010 - 05.2016
- Implemented individual educational plans (IEP) designed to promote educational, physical and social development.
- Conducted small group and individual classroom activities with students based on differentiated learning needs.
- Assisted with the management of student behaviors in the classroom setting using de-escalation strategies.
- Led instruction resource services at the elementary level in reading, math, writing, history, and science.
- Promoted language development skills through reading and storytelling.
- Established and communicated clear objectives for all lessons, units and projects to both students and parents.
- Enhanced lessons using Smart Board technology and computers.
- Supervised field trips to local parks, fire stations and zoos.
Assistant Manager
Beans World Cafe
Big Spring, TX
01.2010 - 08.2010
- Delivered good customer service assisting each customer.
- Addressed customer inquiries and resolved complaints.
- Trained staff to deliver quality customer service.
- Analyzed marketing information and translated it into strategic plans.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Substitute Teacher
Sands Consolidated Independent School District
Ackerly, TX
01.2009 - 01.2010
- Managed classrooms of 15 to 25 students during the absence of assigned teachers.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Took notes and prepared reports on school day activities to provide to primary teacher.
- Engaged students in discussions to promote interest and drive learning.
- Requested as substitute teacher for elementary, middle, and high school classrooms by teachers based on excellent past referrals and trusted performance.
Evening Manager/Barista
Harvest Cafe
Midland, TX
01.2007 - 09.2007
- Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
- Developed and maintained good customer service standards.
- Directed staff in daily work assignments to maximize productivity.
- Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Sales/Customer Service
Davis Floral
Belen, NM
01.1997 - 01.1998
- Recommended merchandise to customers based on needs and preferences.
- Assisted with designing centerpieces for corporate events or other functions as requested.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Delivered floral arrangements to local businesses and residences as needed.
Education
High school diploma -
Teleiotes Academy
05-1994
Skills
- Creative and artistic
- Strong work ethic
- Exceptional customer service
- Reliable
- Excellent verbal and written communication skills
- Ability to quickly learn new skills
- Team player
- Organized
Activities
- Served for one year on the Board of Directors for United Way in Big Spring, TX and was recognized as the 2019 Volunteer of the Year.
- Actively involved in various departments in my church.
- Enjoy volunteering in different capacities to better serve my community.
Timeline
Designer/Sales Associate/Project Scheduler
The Finishing Touch Design Center
03.2023 - Current
Paraprofessional/Secretary
Hinton Schools
08.2022 - 03.2023
Sales Associate
Hinton Pharmacy
02.2021 - 07.2022
Designer/Sales Associate - Part Time
The Finishing Touch Design Center
09.2020 - 09.2021
Retail Manager/Designer/Sales Associate
Blue-Eyed Buffalo
11.2018 - 05.2020
Teller/ New Accounts
Lone Star State Bank
06.2016 - 05.2018
Special Education Teacher Assistant
Sands Consolidated Independent School District
08.2010 - 05.2016
Assistant Manager
Beans World Cafe
01.2010 - 08.2010
Substitute Teacher
Sands Consolidated Independent School District
01.2009 - 01.2010
Evening Manager/Barista
Harvest Cafe
01.2007 - 09.2007
Sales/Customer Service
Davis Floral
01.1997 - 01.1998
High school diploma -
Teleiotes Academy
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