Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Leah Archuleta

Overview

29
29
years of professional experience

Work History

Designer/Sales Associate/Project Scheduler

The Finishing Touch Design Center
Hinton/Yukon, OK
03.2023 - Current
  • Greeted customers and provided exceptional customer service.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Generated new business opportunities through cold calling campaigns.
  • Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
  • Prepared construction cost estimates for proposed projects.
  • Worked closely with construction crews to coordinate efforts between demolition and new construction projects.
  • Prepared time schedules for various phases of construction.
  • Worked closely with vendors to source products at competitive prices while maintaining quality standards.
  • Assisted with selecting appropriate materials such as paint colors, wall coverings, flooring options, lighting fixtures and window treatments.

Paraprofessional/Secretary

Hinton Schools
Hinton, OK
08.2022 - 03.2023
  • Assisted in the implementation of educational programs for special needs children.
  • Attended professional development workshops related to job responsibilities.
  • Helped implement behavior management strategies for individual students.
  • Provided guidance to students in the classroom setting.
  • Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
  • Handled confidential documents with discretion.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.

Sales Associate

Hinton Pharmacy
Hinton, OK
02.2021 - 07.2022
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Organized stockroom shelves according to size, color or style.
  • Maintained cleanliness of store environment including floors, windows, displays.

Designer/Sales Associate - Part Time

The Finishing Touch Design Center
Hinton, OK
09.2020 - 09.2021
  • Acted as initial contact in addressing customer concerns.
  • Answered incoming telephone calls to provide store, products and services information.
  • Built trusting relationships with customers by making personal connections.
  • Built and maintained effective relationships with peers and upper management to drive team success.
  • Assisted with selecting appropriate materials such as paint colors, wall coverings, flooring options, lighting fixtures and window treatments.

Retail Manager/Designer/Sales Associate

Blue-Eyed Buffalo
Big Spring, TX
11.2018 - 05.2020
  • Managed daily operations including purchasing, inventory control, merchandising and product distribution.
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
  • Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, using job boards and sharing details via social media platforms.
  • Trained employees in inventory practices, POS systems and product knowledge.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Assisted clients successfully by choosing furnishings consistent with preferences and budget.
  • Provided complimentary in-home consultations to prospective clients to gather ideas and promote design services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Earned reputation for good attendance and hard work.

Special Education Teacher Assistant

Sands Consolidated Independent School District
Ackerly, TX
08.2010 - 05.2016
  • Implemented individual educational plans (IEP) designed to promote educational, physical and social development.
  • Conducted small group and individual classroom activities with students based on differentiated learning needs.
  • Assisted with the management of student behaviors in the classroom setting using de-escalation strategies.
  • Led instruction resource services at the elementary level in reading, math, writing, history, and science.Promoted language development skills through reading and storytelling.
  • Established and communicated clear objectives for all lessons, units and projects to both students and parents.
  • Enhanced lessons using Smart Board technology and computers. Supervised field trips to local parks, fire stations and zoos.

Assistant Manager

Beans World Cafe
Big Spring, TX
01.2010 - 08.2010
  • Delivered good customer service assisting each customer.
  • Addressed customer inquiries and resolved complaints.
  • Trained staff to deliver quality customer service.
  • Analyzed marketing information and translated it into strategic plans.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.

Substitute Teacher

Sands Consolidated Independent School District
Ackerly, TX
01.2009 - 01.2010
  • Managed classrooms of 15 to 25 students during the absence of assigned teachers.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Took notes and prepared reports on school day activities to provide to primary teacher.
  • Engaged students in discussions to promote interest and drive learning.
  • Requested as substitute teacher for elementary, middle, and high school classrooms by teachers based on excellent past referrals and trusted performance.

Evening Manager/Barista

Harvest Cafe
Midland, TX
01.2007 - 09.2007
  • Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
  • Developed and maintained good customer service standards.
  • Directed staff in daily work assignments to maximize productivity.
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.

Sales/Customer Service

Davis Floral
Belen, NM
01.1997 - 01.1998
  • Recommended merchandise to customers based on needs and preferences.
  • Assisted with designing centerpieces for corporate events or other functions as requested.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Delivered floral arrangements to local businesses and residences as needed.

Teller/ New Accounts

Lone Star State Bank
Big Spring, TX
6 2016 - 4 2018
  • Entered member transaction data into online banking software.
  • Opened new customer accounts, including checking, savings and lines of credit.
  • Balanced daily cash deposits and bank vault inventory.
  • Processed cash withdrawals.
  • Adhered to financial services security and audit procedures.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Maintained confidentiality of bank records and client information.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.

Education

1994

Skills

  • Strong work ethic
  • Exceptional customer service
  • Reliable
  • Excellent verbal and written communication skills
  • Ability to quickly learn new skills
  • Friendly
  • Energetic
  • Team player
  • Organized

Affiliations

I served for one year on the Board of Directors for United Way in Big Spring, TX and was recognized as the 2019 Volunteer of the Year. I have, also, been actively involved in various departments in our church. I enjoy volunteering in different capacities to better serve our church and community.

Timeline

Designer/Sales Associate/Project Scheduler

The Finishing Touch Design Center
03.2023 - Current

Paraprofessional/Secretary

Hinton Schools
08.2022 - 03.2023

Sales Associate

Hinton Pharmacy
02.2021 - 07.2022

Designer/Sales Associate - Part Time

The Finishing Touch Design Center
09.2020 - 09.2021

Retail Manager/Designer/Sales Associate

Blue-Eyed Buffalo
11.2018 - 05.2020

Special Education Teacher Assistant

Sands Consolidated Independent School District
08.2010 - 05.2016

Assistant Manager

Beans World Cafe
01.2010 - 08.2010

Substitute Teacher

Sands Consolidated Independent School District
01.2009 - 01.2010

Evening Manager/Barista

Harvest Cafe
01.2007 - 09.2007

Sales/Customer Service

Davis Floral
01.1997 - 01.1998

Teller/ New Accounts

Lone Star State Bank
6 2016 - 4 2018

Similar Profiles

CREATE PROFILE
Leah Archuleta