Leah Bailey
San Antonio,Texas
Summary
Highly dedicated and team-oriented worker with years of experience in multiple industries. Hones exemplary multitasking, time management and interpersonal skills along with advanced grammar and writing knowledge. Dependable and professional with effective communication and organizational skills.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Camp Bow Wow
07.2022 - 07.2023
- Greeted any personal at front desk and engaged in pleasant conversations while managing check-in process.
- Operated multi-line telephone system to answer and direct volume of 50+ calls per day.
- Scheduled, coordinated and confirmed appointments and interviews.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed data entry and filing to keep records updated for easy retrieval.
- Routed incoming mail and messages to relevant personnel with quick and organized fashion.
Warehouse Associate
Target
02.2020 - 05.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Assembled online and pickup orders and packed items for shipment.
- Manually loaded and unloaded materials from pallets, platforms, and transport vehicles.
- After 1+ year, helped train new employees in safe practices and warehouse procedures.
Barista
Starbucks, Target
08.2019 - 02.2020
- Managed influx of 100+ customers per day in efficient and accurate fashion using POS system.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Front Desk Receptionist
Bailey Chiropractic
10.2017 - 06.2019
- Managed front desk area, greeting clients, inputting patient information, handling multi-line phone system, sending emails and resolving any issues.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Trained new team member on company procedures and Greycat software.
Customer Associate
Panera Bread
11.2017 - 11.2018
- Provided exceptional customer service to high-volume customer base of 200+ per day, handling specific accommodations, correctly answering inquiries and providing any information needed.
- Processed purchases and handled payment transactions using POS system.
- Built loyal clientele through friendly interactions and consistent service.
- Collaborated with other team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Education
Associate of Arts - English
05.2023
Skills
- Office Administration
- Writing and Editing
- Departmental Support
- Creative Problem Solver
- Proofreading
- Educational Research
Timeline
Front Desk Receptionist - Camp Bow Wow
07.2022 - 07.2023
Warehouse Associate - Target
02.2020 - 05.2021
Barista - Starbucks, Target
08.2019 - 02.2020
Customer Associate - Panera Bread
11.2017 - 11.2018
Front Desk Receptionist - Bailey Chiropractic
10.2017 - 06.2019
Sacramento City College - Associate of Arts, English