Leah Baird
Suffolk,VA
Summary
Dedicated Mental Health Technician with over 5 years of experience in providing compassionate care and support to individuals with mental health disorders. Proficient in crisis management, active listening, and group facilitation. Strong advocate for client well-being and recovery. Recipient of the 'Compassion in Action' Award for demonstrating exceptional empathy and dedication. Skilled in creating therapeutic relationships and tailoring treatment plans to individual needs. Committed to providing high-quality care and guidance to help individuals achieve their full potential. Excellent communication and teamwork abilities. In college with the goal of maintaining my masters of Science in Psychology at Norfolk State University. Completed crisis intervention and trauma-informed care training. Compassionate Mental Health Tech with an understanding of empathy and proactive care. Several years of experience in the field of behavioral analysis. Proficient in implementing specialized programs for individuals with intellectual, mental, emotional and developmental disabilities. Caring and well-organized with outstanding interpersonal, communication, and social skills. Skilled professional proficient in best practices and requirements of behavioral health programs as well as successful support strategies and skill-building exercises. Dedicated to assisting clients with improving daily living through avoidance of harmful substances and ongoing support. Dependable and ethical with superior work ethic. Caring Mental Health Tech willing to work as many hours per week as necessary. Recognized as being the most popular tech among staff and patients. Adept at providing mental health care services to people of different backgrounds. Effective communication and behavioral plan implementation abilities. Focused on enhancing the quality of life of patients. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Kempsville Center For Behavioral Health
Norfolk, VA
08.2023 - 01.2024
- Developed positive relationships with patients while maintaining professional boundaries.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- perform handle with care when necessary.
- Encouraged positive behaviors through rewards systems when appropriate.
- Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
- Actively participated in continuing education programs related to mental health care delivery.
- Maintained accurate records of patient progress and treatment plans.
- Collaborated with multidisciplinary teams to develop individualized treatment plans for patients.
- Participated in weekly multidisciplinary team meetings to discuss patient progress and plan further interventions.
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
- Supervised visitors entering the facility according to established security protocols.
- Assisted in transporting clients to appointments outside the facility when necessary.
- Provided education about mental illness symptoms and causes to family members of patients.
ATLANTICARE regional hospital
01.2021 - 01.2022
- Assisted patients with mobility and transitioning from bed
- Successfully facilitated various therapy sessions
- Played a role in strengthening food distribution strategies.
- Maintained a high level of efficiency by completing 15-minute rounds
- Implemented strategies to optimize inventory turnover and reduce wastage.
- Administered blood draws and monitored patients' vitals.
Caregivers America
01.2019 - 01.2020
- Assisting with serving meals and feeding patients at breakfast and lunchtimes, and offering snacks/ beverages to visiting family members.
- Skilled with basic medical procedures, such as applying dressings, enemas and conducting heat/ ice treatments.
- Complying with HIPAA Privacy Act, protecting private medical records and patient information
The palace gardens retirement home
01.2018 - 01.2019
- Assisted in meal preparation, helped and supervised residents during meal times; kitchen cleaning and inventory duties.
- Obtained people skills, leadership skills, and teamwork experience.
- Responsible for preparing all take-out foods and/or serving food to customers Provided training
- Evaluate residents nutritional needs and establish an individualized plan of care.
- Monitor residents status and take appropriate actions.
- Create and maintain documentation.
- Maintain client relationships
- Help with ADL's and reminders to nursing staffing of medication
- lead therapy groups and document results
Mental health tech
harbor pointe
01.2022
- Implemented therapeutic techniques such as art therapy, recreational therapy or music therapy.
- Developed positive relationships with patients while maintaining professional boundaries.
- Facilitated group therapy sessions under supervision of a mental health professional.
- Actively participated in continuing education programs related to mental health care delivery.
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
- Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
- Assisted in transporting clients to appointments outside the facility when necessary.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Established trusting relationships with clients by demonstrating empathy and understanding towards them.
- Encouraged positive behaviors through rewards systems when appropriate.
- Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Supervised visitors entering the facility according to established security protocols.
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
- Assisted in the development of individualized treatment plans for patients.
- Supported clients in developing daily living skills such as budgeting money or time management.
Phlebotomist
Grifols
- Maintained a clean, safe, and organized work environment.
- Monitored inventory levels of supplies used in phlebotomy services.
- Assisted in the training of new phlebotomists.
- Processed samples accurately and efficiently.
- Performed venipuncture and other blood collection procedures according to established standards.
- Followed all safety protocols when handling hazardous materials.
- Documented patient information into electronic medical records system.
- Performed quality control tests on collected specimens.
- Responded quickly and effectively to emergency situations.
- Educated patients on proper blood draw techniques.
Education
Bachelor of Science - Clinical Psychology
Norfolk State University
true06-2027
Associate of Science -
Tidewater Community College
Norfolk01-2023
High School Diploma -
Pocono Mountain West High School
Pocono Summit, PA06-2020
Skills
- Customer service
- CPR/ First Aid certification
- BSL Certification
- Responsible/Reliable
- Patient Safety Management
- Ability to work under pressure
- Paper work filing
- Handle with care certification
- Fast pace learner
- Time management
- Leadership
- Conflict resolution
- Communication
- Bedside manner
- Clinical Documentation
- Family support and assistance
- Excellent customer service skills
- Health plan benefits
- Charting and clinical documentation
- Knowledge of medical terminology
- Behavior Management
- Crisis Intervention
- Family relations
- Care Plan Development
- Patient Assessment
- Behavioral Management
- De-Escalation Techniques
- Individual Counseling
- Disaster Recovery
- Treatment Planning
- Suicide Prevention
- Progress Monitoring
- Grief counseling
Affiliations
- Love to read
- Explore the outdoors
- Love to build Lego's
- Train my dogs
- Spend time with my loved ones
- Love to journal
- Enjoy traveling and experiencing the world
Accomplishments
- Employee of the month (Harbor point 2023)
Certification
- BLS/CPR
- Trained in Handle with care
- Trained in Therapeutic options
Timeline
Mental Health Technician
Kempsville Center For Behavioral Health
08.2023 - 01.2024
Mental health tech
harbor pointe
01.2022
ATLANTICARE regional hospital
01.2021 - 01.2022
Caregivers America
01.2019 - 01.2020
The palace gardens retirement home
01.2018 - 01.2019
Phlebotomist
Grifols
Bachelor of Science - Clinical Psychology
Norfolk State University
Associate of Science -
Tidewater Community College
High School Diploma -
Pocono Mountain West High School
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