Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Work Preference
Timeline
Hi, I’m

Leah Ballinger

Middletown,OH
Good judgment comes from experience. Experience comes from bad judgment.
Jim Horning
Leah Ballinger

Summary

Dynamic retail professional with proven expertise at Family Dollar, excelling in customer service and financial management. Recognized for enhancing operational efficiency and fostering team motivation, leading to improved service quality. Adept at problem-solving and multitasking, with a strong ability to build relationships that drive repeat business.

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Dedicated customer service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

1
year of professional experience

Work History

Family Dollar

Assistant Manager
09.2020 - 03.2021

Job overview

  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Negotiated with suppliers to secure better pricing, reducing operational costs.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Coordinated with vendors for timely inventory replenishment, ensuring product availability.

Family Dollar

CASHIER
03.2020 - 09.2020

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Education

Cincinnati State Technical And Community College
Middletown, OH

No Degree

Ultimate Medical Academy
Clearwater, FL

Associate of Science from Medical Billing And Coding
11.2024 - Current

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Team motivation
  • Retail operations
  • Project management abilities
  • Financial management
  • Verbal and written communication
  • Adaptability and flexibility
  • Computer skills
  • Active listening
  • Multitasking
  • Professional and courteous

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved results through effectively helping with stocking and facing everything right.
  • Supervised team of three staff members.
  • Documented and resolved issues which led to better results.
Availability
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Work Preference

Work Type

Part Time

Work Location

Remote

Important To Me

Work-life balanceFlexible work hoursWork from home optionPaid time off401k match4-day work weekCareer advancement

Timeline

Ultimate Medical Academy

Associate of Science from Medical Billing And Coding
11.2024 - Current

Assistant Manager

Family Dollar
09.2020 - 03.2021

CASHIER

Family Dollar
03.2020 - 09.2020

Cincinnati State Technical And Community College

No Degree

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