Detail-oriented and knowledgeable medical office manager skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
Detail-oriented and knowledgeable medical office manager skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
Overview
17
17
years of professional experience
Work History
Medical Office Manager
Marble Falls Family Chiropractic
07.2011 - Current
Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
Addressed and remedied all patient or team member issues.
Oversaw accounting, budgeting, and financial reporting.
Developed policies and procedures for effective practice management.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Completed bi-weekly payroll for 3-5 employees.
Lead Laboratory Technician
University Of Georgia
05.2008 - 07.2011
Maintained safe, tidy and organized laboratory environment for accurate test results.
Maintained documentation on tests performed in lab.
Tracked collected specimens by initialing, dating, and noting times of collection.
Performed testing and quality control using approved laboratory procedures and instrumentation.
Trained new laboratory personnel to apply proper laboratory techniques and best practices.
Prepared reagents, media and solutions to use for laboratory testing and analysis.
Collaborated with other departments to establish cohesive laboratory operations.
Trained and supervised junior technicians in laboratory protocols.
Collaborated with researchers and scientists to design and execute experiments.
Assistant Marketing Director
Mount Berry Square Mall
01.2006 - 05.2008
Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
Created content and promotional materials to drive engagement and conversions.
Built strong relationships with industry professionals and influencers.
Developed and implemented successful marketing strategies to increase brand visibility and sales performance.
Planned and executed events and marketing programs to increase qualified leads.
Created innovative strategies to drive customer engagement.
Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
Applied ELA Teacher/ Case Manager/ Inclusion Support at Marble Falls High SchoolApplied ELA Teacher/ Case Manager/ Inclusion Support at Marble Falls High School