Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leah Beltran

Jacksonville,FL

Summary

Organized Operations Lead with more than 15 years of experience working in healthcare and workforce effectiveness measures. Detailed approach to planning and maintaining operations, recommending change and overseeing day-to-day employee coordination and communication. Resourceful knowledge of intricate government and company mandates to maintain work environment safety and efficiency. Choreographs all aspects of operations planning, launch assessment and management for optimal cost balance and CRM.

Overview

16
16
years of professional experience

Work History

Provider Operations Lead

Oscar Medical Group
10.2021 - Current
  • Managed and allocated material resources to meet production goals and maximize team productivity for staff of 7 workforce managers
  • Managed payroll data entry and processing for 52 1099 contractors and 48 exempt employees to comply with predetermined company guidelines.
  • Onboarding, credentialing and assisted with licensing of newly hired Providers and Off boarding of departing Providers while reassigning their patient panel of approximately 5,500 patients
  • Worked collaboratively to build and implement provider schedules across Virtual Primary Care, Virtual urgent care and Virtual health Assessments.
  • Performed quality assurances and monitored production efforts.
  • Manage in-person operations of OMG clinics, including scheduling and inventory
  • Coordinated internal assignments, scheduling and communications to extend informational transparency and workforce management.
  • Led compilation of assessment reports and data to maintain project effectiveness.

Office Manager / Lead Medical Assistant

Oscar Health Center
01.2017 - 10.2021
  • Assessed processes and procedures, complying with OSHA and HIPAA regulations.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
  • Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
  • Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
  • Administered venipunctures, POC testing, vital signs and vaccinations.

Lead Medical Assistant

Northwell Health
04.2008 - 01.2017
  • Administrative duties, insurance authorizations, audit reviews
  • Assisted physicians with surgical procedures such as colonoscopies.
  • Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
  • Precepted newly hired medical assistants to train each on office procedures and important tasks.
  • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.

Education

Associate of Arts - Health Service Administration

Keiser University
Fort Lauderdale, FL
06.2024

CMA - Medical Assisting

The Allen School
Queens
2006

Skills

  • People Management Proficiency
  • Manage Operations
  • Leading team operations, monitoring and coaching
  • Provider orientations
  • SQL, CRM, Excel efficient
  • Health Team Leadership

Timeline

Provider Operations Lead

Oscar Medical Group
10.2021 - Current

Office Manager / Lead Medical Assistant

Oscar Health Center
01.2017 - 10.2021

Lead Medical Assistant

Northwell Health
04.2008 - 01.2017

Associate of Arts - Health Service Administration

Keiser University

CMA - Medical Assisting

The Allen School

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Leah Beltran