Leah Bicknell
Queen Creek,AZ
Summary
Hardworking employee with strong customer service skills, Money handling ability, and proven multitasking abilities. Consistently delivers positive experiences for customers while effectively managing time and priorities. Demonstrates adaptability in high-pressure environments, while working well with others to make situations run smoothly. Committed to meeting and exceeding company expectations.
Overview
30
30
years of professional experience
Work History
Special Education Teacher
Benjamin Franklin Elementary School
Queen Creek, Arizona
09.2018 - 12.2025
- Adapted instructional materials to accommodate diverse learning styles and abilities.
- Established positive relationships with students and families to enhance engagement.
- Partnered with general education teachers to integrate students into classroom activities.
Certified Pharmacy Technician
Walgreens
Scottsdale, Arizona
03.2001 - 09.2005
- Efficiently processed cash register transactions for new and refilled prescription orders, while providing customer care.
- Maintained inventory levels, ensuring medications remained stocked and organized.
- Resolved customer complaints regarding product quality or quantity issues.
Cashier
Safeway
Fountain Hills, Arizona
04.1996 - 03.2000
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers with purchases and provided excellent service.
- Handled customer inquiries and resolved concerns promptly.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new cashiers on register operation and customer service skills.
- Collaborated with team members to ensure smooth operations.
Education
Bachelor in Special Education -
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ05-2020
Master of Science -
Phoenix Institute Of Herbal And Chinese Medicine
AZ05-2010
Bachelor of Science -
Arizona State University
Tempe, AZ05-2003
Skills
- Effective communication
- Team collaboration
- Conflict resolution
- Problem solving
- Complaint resolution
- Multitasking and organization
- Work ethic and integrity
- Empathy and patience
- Money handling
- Customer relations
- Time management skills
- Checkout monitoring
- Customer service excellence
- Purchase assistance
Timeline
Special Education Teacher
Benjamin Franklin Elementary School
09.2018 - 12.2025
Certified Pharmacy Technician
Walgreens
03.2001 - 09.2005
Cashier
Safeway
04.1996 - 03.2000
Bachelor in Special Education -
Maricopa Community Colleges, Rio Salado Community College
Master of Science -
Phoenix Institute Of Herbal And Chinese Medicine
Bachelor of Science -
Arizona State University