Summary
Overview
Work History
Education
Skills
Timeline
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Leah Bowden

Pittsburgh,PA

Summary

I am a hard-working and driven individual who isn't afraid to face a challenge. I'm passionate about my work and I know how to get the job done.

Overview

5
5
years of professional experience

Work History

School Security Officer

Kellington Protection Services
Pittsburgh, Pennsylvania
09.2023 - 08.2024
  • Performed risk assessments periodically to identify vulnerabilities in current security practices and recommend improvements where necessary.
  • Implemented access control measures to prevent unauthorized entry onto school property.
  • Contributed to positive student experiences by providing an approachable demeanor while maintaining authority within the role.
  • Participated in ongoing training sessions for continuous improvement in safety protocols and procedures.
  • Enhanced school safety by performing regular patrols and monitoring security cameras.
  • Conducted thorough investigations of incidents, leading to improved security measures.
  • Implemented timely interventions with students displaying concerning behaviors to decrease occurrences of future incidents.
  • Participated actively in meetings with other school personnel to discuss and address ongoing safety concerns, leading to well-informed

  • Maintained accurate records of security-related activities, contributing to informed decision-making processes by administrators.
  • Developed strong relationships with students and staff members, fostering trust and open communication regarding safety concerns.
  • Responded promptly to reported concerns or incidents, addressing issues effectively and efficiently.
  • Documented safety and security incidents using preset guidelines and methods.
  • Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Examined doors, windows and gates to verify security.
  • Responded quickly to emergency situations to assess and deflect issues.

School Cafeteria Worker

Nutrition Group Inc
Pittsburgh, Pennsylvania
02.2021 - 08.2023
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Prepared ingredients and recipe components ahead of time.
  • Maintained positive relationships with students, fostering an enjoyable cafeteria atmosphere during meal times.
  • Served as a positive role model for students displaying appropriate behavior while working in a high-pressure environment.
  • Helped maintain a safe environment for students with allergies through careful ingredient selection and cross-contamination prevention measures.
  • Enhanced food safety by implementing proper sanitation practices and maintaining a clean workspace.
  • Reduced food waste by effectively managing inventory, rotating stock, and monitoring expiration dates.
  • Provided exceptional customer service through friendly interactions with students, addressing any concerns or questions they had about available menu items.
  • Organized bulk food storage areas to improve accessibility for faster meal prep times.
  • Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
  • Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
  • Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
  • Streamlined cafeteria operations by organizing supplies, stocking shelves, and maintaining clean workspaces.
  • Maximized food safety by consistently following proper food handling procedures and storage guidelines.
  • Followed all proper handling procedures for prepared foods, ingredients, and leftovers.

Security Officer

Palamerican Security
Pittsburgh, Pennsylvania
08.2019 - 12.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.

Education

High School Diploma -

Woodland Hills High School
Pittsburgh, PA
06.1995

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail

Timeline

School Security Officer

Kellington Protection Services
09.2023 - 08.2024

School Cafeteria Worker

Nutrition Group Inc
02.2021 - 08.2023

Security Officer

Palamerican Security
08.2019 - 12.2021

High School Diploma -

Woodland Hills High School

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Leah Bowden