Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Leah Briggs

Summary

Meticulous and detail-oriented individual with excellent time management skills for optimal productivity. Highly value confidentiality and recognize the trust placed in me by clients and colleagues. Strong passion for learning and expanding knowledge and skills to become a qualified behavioral health specialist. Enthusiastic about sharing expertise and potentially teaching others in this field.

Overview

10
10
years of professional experience

Work History

Volunteer

Adena Regional Medical Center
02.2015 - 05.2017
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
  • Reported patient requests, concerns, and other observations to staff.
  • Transported patients and helped with discharge procedures.
  • Coordinated with different service providers to meet clients' individual needs.

Nurse Aide

Westmoreland Manor
01.2016 - 05.2016
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.

Seasonal Sales Associate

Kohl's
01.2018 - 01.2019
  • Built relationships with customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sales Associate

Walmart
05.2016 - 01.2018
  • Greeted customers and helped with product questions, selections, and purchases.
  • Resolved customer issues promptly and professionally, ensuring continued patronage from satisfied clients.
  • Developed comprehensive understanding of client preferences, allowing for targeted marketing efforts that led to higher revenue generation.
  • Maintained high level of professionalism and product knowledge, setting standard for sales team.
  • Fostered welcoming store environment, contributing to significant increase in repeat customers.

Production Trainer/Manager

Steak n' Shake
01.2019 - 11.2024
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
  • Demonstrated strong leadership by setting a positive example for team members, consistently adhering to company policies and maintaining an unwavering commitment to excellent customer service.
  • Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.

Education

High School Diploma -

Unioto High School
Chillicothe, OH
01.2016

Anatomy And Physiology Certificate - Anatomy And Physiology

Pickaway-Ross CTC Adult ED
Chillicothe, OH
04-2016

STNA Certificate - Nursing Practice

Pickaway Ross Career And Technology Center
Chillicothe, OH
01.2016

Skills

  • Empathy

  • Motivation

  • Honesty

  • Conflict Management

  • Conflict Resolution

  • Active Listening

  • Constructive Feedback

  • Reliability

Timeline

Production Trainer/Manager

Steak n' Shake
01.2019 - 11.2024

Seasonal Sales Associate

Kohl's
01.2018 - 01.2019

Sales Associate

Walmart
05.2016 - 01.2018

Nurse Aide

Westmoreland Manor
01.2016 - 05.2016

Volunteer

Adena Regional Medical Center
02.2015 - 05.2017

High School Diploma -

Unioto High School

Anatomy And Physiology Certificate - Anatomy And Physiology

Pickaway-Ross CTC Adult ED

STNA Certificate - Nursing Practice

Pickaway Ross Career And Technology Center

Similar Profiles

CREATE PROFILE
Leah Briggs