Leah Bublitz

• Manage work and performance of more than 25 proctors and tutors across all subject areas, both remote and onsite.
• Apply usage metrics to evaluate and improve resources and operations, target student concerns, and forecast needs.
• Manage and expanded online resources, training and mentoring tutors to curate resources in their subject areas.
• Manage escalated concerns from staff and students, resolving issues and identifying solutions.

• Coordinated student services for up to 1000 students per year, including student tutoring and staff training program.
• Analyzed instructor, student and class trends to make proactive decisions about program operations.
• Developed and maintained online tutoring services such as asynchronous tutoring program and online library of resources including videos, handouts, and tutorials.

• Developed course structure and assignments for introductory and literature-based college writing courses.
• Pursued best practices and innovative teaching methods to promote student engagement.
• Maintained consistent online resources via Blackboard and Moodle.

• Developed course structure and assignments for Composition I and II classes
• Designed and graded assignments from informal narratives to proposal essays to multi-genre projects
• Researched andragogy and best practices to engage students with their learning
• Maintained consistent online resources via Blackboard and Desire2Learn.

• Consulted with students from all areas of study on academic writing, focusing on student-centered consultation styles, working with students on higher- and lower-order concerns
• Conducted professional development with instructors on best practices in using academic technology such as Turnitin.Com.

• Developed course structure for Composition I and II classes using existing curriculum requirements
• Conducted all classroom instruction and assignment design
• Graded all work for Composition I and II classes
• Position included extensive work with Blackboard, Turnitin.com, and other online tracking systems.

• Provided asynchronous writing support to struggling, average and advanced students. Worked with students focusing on both higher- and lower-order concerns
• Helped students prioritize issues that needed to be addressed in their writing.
• Maintained required logs and student documentation to keep records accurate and current.

Graduated Magna cum Laude