Leah Buchanan
WA
Overview
13
13
years of professional experience
Work History
Medical Assistant
Community Health Care
06.2023 - 06.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
Kaiser Permanente
11.2014 - 11.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Medical Assistant
Rainier Pediatrics
04.2011 - 10.2014
- Performed medical records management, including filing, organizing and scanning documents.
- Managed time efficiently in order to complete all tasks within deadlines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Education
Certificate - Medical Assistant
Everest College
Tacoma, WA03.2011
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Vital sign monitoring
Timeline
Medical Assistant
Community Health Care
06.2023 - 06.2024
Medical Assistant
Kaiser Permanente
11.2014 - 11.2022
Medical Assistant
Rainier Pediatrics
04.2011 - 10.2014
Certificate - Medical Assistant
Everest College