Leah Buchholz
Pasadena,MD
Summary
Hardworking and dependable culinarian, enthusiastic to creating and preparing amazing food. Experienced with a fast paced, time based, work environment, and working in an efficient manor. Well rounded culinary abilities, being comfortable working either baking and pastry or cooking. Hoping to have increased skills and experience through new opportunities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cook
Libations
07.2021 - Current
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Catering Staff Member
Tasty Creations
02.2021 - 07.2021
- Demonstrated flexibility in handling diverse catering needs.
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Monitored food preparation to determine correct temperature and proper cooking before serving.
- Portioned and wrapped food to place directly on plates for service to patrons.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
Cashier
The Little Chickadee
08.2020 - 02.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Upsold additional products and services to customers, increasing revenue.
- Learned duties for various positions and provided backup at key times.
Cook
Paradigm Scratch Kitchen
12.2018 - 05.2020
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Monitored food quality and presentation to maintain high standards.
Team Member
Roy Rogers Franchise Company
09.2016 - 04.2018
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Collaborated cross-functionally in order to enhance overall team performance, leading to increased efficiency in project execution.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Associate of Arts - Hospitality And Restaurant Management
Anne Arundel Community College
Arnold, MD05.2024
Skills
- Customer Service
- Fine Dining
- Sanitation
- Food Presentation
- Food Handling
- Cake Decorating Expertise
- Food Handler Certification
- New Hire Training
- Hospitality and Service Industry Background
- Pastry making
- Food costing
- Time management
- Teamwork abilities
Certification
- ServSafe Food Handler
- ServSafe Alcohol
Timeline
Cook
Libations
07.2021 - Current
Catering Staff Member
Tasty Creations
02.2021 - 07.2021
Cashier
The Little Chickadee
08.2020 - 02.2021
Cook
Paradigm Scratch Kitchen
12.2018 - 05.2020
Team Member
Roy Rogers Franchise Company
09.2016 - 04.2018
Associate of Arts - Hospitality And Restaurant Management
Anne Arundel Community College