Summary
Work History
Education
Skills
Timeline
Generic

Leah Burgess

Iola,KS

Summary

Driven professional with proven expertise in merchandise handling and customer service. Excelled in optimizing stock rotation and enhancing customer relationships, significantly contributing to operational efficiency and client satisfaction. Skilled in warehouse safety and adept at fostering positive customer interactions, demonstrating a quick learning ability and attention to detail. Enthusiastic individual experienced in stocking shelves for a variety of organizations. Offering an engaging and pleasant personality combined with a background in building customer relationships. Knowledgeable about customer service standards and sales processes.

Work History

Backroom Stocker

Walmart
Chanute, KS
02.2024 - 05.2024
  • Adhered to company guidelines on rotation procedures, ensuring that perishable items were stocked appropriately to minimize spoilage.
  • Ensured high product quality by inspecting incoming shipments for damages or issues before storing them away.
  • Collaborated with team members to complete large shipments quickly and efficiently.
  • Maintained ongoing communication with supervisors regarding any challenges or successes encountered during daily tasks.
  • Supported smooth store operations by promptly stocking shelves during peak hours.
  • Received incoming merchandise and stored in correct stock locations.
  • Assisted with merchandise stocking and replenishment in backroom and on sales floor.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Kept work areas neat, clean and free from debris.
  • Stocked designated items on shelves, end caps and displays.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Interacted with guests in friendly and knowledgeable way.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Greeted customers and directed to requested products.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.

Retail Sales Associate

Premium Wireless
Iola, KS
11.2023 - 02.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

GED -

Cape Fear Community College
Wilmington, NC

Skills

  • Warehouse Safety
  • Loading and unloading
  • Workplace Cleanliness
  • Merchandise Handling
  • Stock Rotation
  • Customer Service
  • Space Optimization
  • Stock organization
  • Quick Learner
  • Attention to Detail
  • Critical Thinking
  • Customer Relationships

Timeline

Backroom Stocker

Walmart
02.2024 - 05.2024

Retail Sales Associate

Premium Wireless
11.2023 - 02.2024

GED -

Cape Fear Community College
Leah Burgess