Dedicated professional with experience in catering management and guest services. Skilled in effective communication and client relationship management, contributing to improved customer satisfaction and successful event execution.
Overview
2
2
years of professional experience
Work History
Catering Coordinator
Cafe Zupas
West Jordan
11.2024 - Current
Independently managed and prepared catering orders at the store location.
Enhanced customer experiences by proactively communicating about orders.
Increased revenue by $10,000 within one quarter through effective sales strategies.
Maintained accurate records of catering orders and client interactions in system.
Guest Service Specialist
Tanaku Lodge
Elfin Cove
05.2023 - 09.2024
Ensured excellent guest experiences through effective collaboration with team members.
Executed daily housekeeping tasks, including room cleaning and supply restocking.
Delivered high-quality customer service to enhance guest satisfaction.
Director of Catering Operations/Director of Talent Development at Cafe ZupasDirector of Catering Operations/Director of Talent Development at Cafe Zupas