Leah Campbell
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
3
3
years of professional experience
Work History
Retail Sales Manager
Menards
09.2021 - Current
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
- Trained team members in successful strategies to meet operational and sales targets.
Education
High School Diploma -
Reading Community High School
Reading, OH05.2023
Skills
- Customer Service
- Retail Operations
- Sales expertise
- Driven Work Ethic
- Management
- Decision-Making
- Customer Engagement
- Store Opening and Closing
- Team Supervision
- Upselling strategies
- Strategic Planning
Timeline
Retail Sales Manager
Menards
09.2021 - Current
High School Diploma -
Reading Community High School