Leah Carabello

• Grew over 200 different Wisconsin native species from seed and bare root
• Understood the germination codes and needs for each species respectively
• Developed new methods of growing to achieve higher germination rates on troubled species
• Treated seed, and had seed tested
• Growing plugs for Agrecol nursery expansion through our farm team
• Created, updated, and kept track of all inventory relating to seed, and germination including plants and hard goods
• Extensive knowledge of Cherry Creek System operations as they relate to watering booms; This means operating the booms, and also programming auto schedules for watering in the Germination bay
• Developed formulas to weigh out specific amounts of seeds for greenhouse production needs
• Tracking growth and germination rates of all species that enter the germ bay
• Organizing and maintaining stratification cooler, and warming bay
• Knowing common and scientific names for all species
• Extensive knowledge of Microsoft Word and Microsoft Excell
• Did extensive research on each species I grew and created a complete compendium of those species seeding, growing, watering, and planting needs for all staff to reference
• Sourced and ordered seed needed for the Greenhouse
• Worked closely with Greenhouse Manager to create goals and keep Greenhouse employees on track for those goals
• Assigned and delegated jobs to greenhouse staff
• Hand harvested much of the seed I used at the greenhouse
• Cleaned the seed that I harvested at Agrecol's seed cleaning facility
• Data collection, organization, and reporting
• Oversaw all transplanting operations
• Trained employees on a multitude of greenhouse operations such as seeding, watering, transplanting, and pest management
• Certified Wisconsin Applicator
• Kept track of pests and diseases in the Germination Bay, and created Integrated Pest Management procedures to care for issues when they arose
• Chemical applications in Germination Bay and in the Greenhouse Bay
• Operated, maintained, and trained other personal on many different machines from seeding machines, to flat fillers, forklifts, pressure washers, injections systems, transplanting lines, seeding lines, watering lines, and sanitizers
• Oversaw all Germination Bay procedures
• Cared for all plant material
• Performed and oversaw all watering in Germ bay and greenhouse bays
• Created training materials for multiple areas of the greenhouse including seeding, watering, transplanting, and overwintering
• Created plans and procedures for different projects
• Lead growing contracts for multiple companies such and Lake County Forest Preserve, Plant Dane, Gardens for Wildlife, Milwaukee Metropolitan Sewerage District, and more.
• A SANC Certified greenhouse employee carrying out SANC protocol, keeping records of SANC protocols, and training other employees on SANC protocols
• Unloaded plants and nursery items from delivery trucks.
• Cultivated soil and added fertilizer, compost, and amendments.
• Maximized water conservation, checking sprinkler spray angles and testing digital controller performance.
• Communicated with coworkers and management to report challenges.
• Managed wide variety of plants, from seedlings to mature specimens, keeping soils and planting beds healthy and conducive for growth by monitoring soil and water PH
• Regulated watering and fertilizing to avoid waste while nurturing plants.
• Used effective weed control methods, promoting plant growth.
• Identified plant diseases and researched methods for mitigation.
• Diagnosed and treated pest and disease problems in plants.
• Performed repairs and preventive maintenance on equipment and property.

As a Customer Service Representative:

• During my time at this job I went through extensive remote and CSR training and learned the ins and outs of unemployment insurance
• I took calls off of a queue everyday, and assisted customers with numerous things from answering general claims questions, emailing them helpful links and information, to helping them navigate their profile and uploading documents
• I also helped people file claims over the phone and complete weekly certifications over the phone

As Assistant Manager:

• Increased employee performance and job satisfaction to strengthen retention and engagement by creating quality expectation guidelines.
• Trained incoming employee groups
• Held my own conferences where employees could ask questions and receive additional training
• Mentored team members to enhance professional development and accountability in workplace.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Defined clear targets and objectives and communicated to other team members.

• I learned to multitask at all times, move and react quickly, be detail oriented, focused, and careful
• Participated in food tastings and taste tests.
• Developed new recipes and flavor combinations to enhance customer dining experience.
• Modified recipes to accommodate dietary restrictions and allergies.
• Utilized culinary techniques to create visually appealing dishes.
• Set up and broke down kitchen for service.
• Evaluated food products to verify freshness and quality.
• Assisted with menu development and planning.
• Coordinated with team members to prepare orders on time.
• Worked closely with front-of-house staff to facilitate excellent customer service.
• Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
• Monitored line processes to maintain consistency in quality, quantity, and presentation.
• Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
• Went out on scouting assignments with Sioux Chef to bring new dishes and flavors to our restaurant