Leah Carter
Mechanicsburg,PA
Summary
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Patient Care Technician
UPMC Pinnacle
08.2023 - Current
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Reduced stress for patients and families through effective communication and empathetic support.
Cook
Acme Bbq
02.2017 - 10.2023
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Collaborated with the management team to develop new menu items based on customer feedback and preferences.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Trained and supervised cooking staff to expertly meet daily needs.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Golf Course Attendant
Colonial Golf Course
05.2023 - 08.2023
- Issued tickets to customers and collected payment and fees for desired services.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Participated in the continuous improvement of golf course policies and procedures by offering suggestions during staff meetings.
- Handled various administrative tasks within the pro shop, such as answering phone calls and taking messages.
- Handled clerical and cashier work inside clubhouse to assist players.
Retail Sales Associate
TJX Companies
01.2023 - 08.2023
- Assisted in planning and executing successful in-store events that drove foot traffic, increased sales, and enhanced brand loyalty among customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Managed efficient cash register operations.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained clean sales floor and straightened and faced merchandise.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Server
Paxtang Grill
10.2022 - 01.2023
- Inspected dishes and utensils for cleanliness.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Education
High School Diploma -
Common Wealth Charter Academy
Williamsport, PA06.2022
Skills
- Personal Care Aide
- Meal Preparation
- Recording vital signs
- Patient Observation
- Patient Care Technician (NCPCT)
- Blood Sugar Monitoring
- CPR Certification
- Patient Care
- Hospice and palliative care
Timeline
Patient Care Technician
UPMC Pinnacle
08.2023 - Current
Golf Course Attendant
Colonial Golf Course
05.2023 - 08.2023
Retail Sales Associate
TJX Companies
01.2023 - 08.2023
Server
Paxtang Grill
10.2022 - 01.2023
Cook
Acme Bbq
02.2017 - 10.2023
High School Diploma -
Common Wealth Charter Academy