Leah Champion
North Augusta,SC
Summary
Highly motivated paraprofessional with twenty-five years of experience providing exceptional care and assistance to seriously and persistently mentally ill individuals. Organized, dependable, and successful in managing multiple priorities with a positive attitude, and a willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Assistant Manager
Dollar General
Clarks Hill, SC
10.2022 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Ensured compliance with safety regulations and company policies.
- Handled in-line customers in a polite, courteous, and efficient manner.
- Strengthen merchandising and promotional strategies to drive customer engagement and boost sales.
Mental Health Paraprofessional
NYS Office Of Mental Health, Elmira Psychiatric
Elmira, NY
07.1998 - 01.2023
- Created client treatment plans based on assessments and goals.
- Referred clients to external resources for additional support.
- Supported patients during psychiatric hospitalizations by providing emotional comfort and encouragement.
- Maintained accurate records of client interactions and services provided.
- Collected client information through interviews, observations and tests.
- Adhered to HIPAA confidentiality requirements by safeguarding files.
- Worked closely with psychiatrists to monitor medication effectiveness and side effects.
- Helped clients develop healthy lifestyle habits including nutrition choices and physical activity routines.
- Monitored client progress towards goals identified in treatment plans.
- Provided referrals when appropriate for additional medical or psychological assistance, and scheduled necessary appointments.
- Obtained vital signs of each patient and recorded in patient chart.
- Monitored and assisted with medication administration.
Education
Licensed Practical Nursing
SCT BOCES Adult Education
Elmira06-1996
High School Diploma -
Watkins Glen Central High School
Watkins Glen, NY06-1992
Skills
- Communication Skills
- Customer Service
- Time Management
- Organization
- Teamwork
- Customer Rapport
Timeline
Assistant Manager
Dollar General
10.2022 - Current
Mental Health Paraprofessional
NYS Office Of Mental Health, Elmira Psychiatric
07.1998 - 01.2023
Licensed Practical Nursing
SCT BOCES Adult Education
High School Diploma -
Watkins Glen Central High School