Leah Chiasson
Salem,IN
Summary
Customer service professional with experience in retail, food service, and childcare, known for effective communication, conflict resolution, and strong time management. Delivers friendly support, accurate work, and positive customer experiences.
Overview
3
3
years of professional experience
Work History
Retail and Admissions Lead
Carolina Museum of the Marine
Jacksonville, North Carolina
05.2026 - Current
- Supported high customer satisfaction by resolving issues with knowledgeable and friendly service.
- Greeted customers and initiated conversations to build rapport and enhance customer experience.
- Identified customer needs promptly during interactions. and responded efficiently.
- Executed daily responsibilities with precision to ensure seamless operations.
Team Member
CAVA
Jacksonville, NC
11.2025 - 04.2026
- Greeted guests and provided menu guidance, enhancing customer experience through friendly, helpful service.
- Prepared fresh ingredients for bowls, pitas, and salads, ensuring quality and consistency in line with CAVA recipes.
- Operated a cash register and processed payments at CAVA front counter.
- Maintained cleanliness of work areas, equipment, and dining spaces to uphold CAVA standards and promote a welcoming environment.
Assistant Teacher
Kid City USA
Jacksonville, North Carolina
07.2025 - 11.2025
- Assisted lead teacher in planning and executing daily classroom activities at Kid City USA Childcare Center to foster an engaging learning environment.
- Contributed to lesson delivery through interactive reading, art, and play-based learning activities to enhance student engagement.
- Set up age-appropriate activities to support children’s interests and talents.
- Communicated regularly with parents, teachers, and administrators about student progress and needs.
- Communicated daily updates to teachers and parents on children's developmental needs and progress to strengthen home-school connections. with teachers and parents about child needs.
- Supported diapering, restroom routines, and handwashing procedures.
Front of House Server
McAllister's Deli
Bedford, Indiana
04.2024 - 08.2024
- Delivered food, beverages, and refills to tables, ensuring timely service to enhance guest experience.
- Answered guest questions and resolved order issues with care.
- Performed side work tasks to support service operations., restocked service areas, and kept front counters clean.
- Processed end-of-meal payments accurately and efficiently, ensuring smooth transactions for guests.
Team Member
Wendys Restaurant
Bedford, Indiana
06.2023 - 08.2023
- Welcomed customers with a friendly demeanor to create positive shopping experience.
- Mastered tasks to contribute to team output and service quality.
- Processed customer payments accurately and efficiently at cash registers.
Education
High School Diploma -
Bedford North Lawrence High School
Bedford, IN05-2025
Skills
- Front desk operations
- Effective communication
- Time management
- Conflict resolution
- Attention to detail
- Team collaboration
- Good Telephone Etiquette
- Multitasking
- Customer service
- Child development
- Classroom support
- Parent communication
- Schedule management
- Problem solving
- Organizational skills
Timeline
Retail and Admissions Lead
Carolina Museum of the Marine
05.2026 - Current
Team Member
CAVA
11.2025 - 04.2026
Assistant Teacher
Kid City USA
07.2025 - 11.2025
Front of House Server
McAllister's Deli
04.2024 - 08.2024
Team Member
Wendys Restaurant
06.2023 - 08.2023
High School Diploma -
Bedford North Lawrence High School