Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Leah Chisholm

Towson,MD

Summary

Driven student looking for a career to broaden expertise in the fields of public relations, sales, and communications after graduating from Towson University in May of 2024. Hardworking and resourceful individual commended for first-rate collaboration, organizational and time management abilities. Committed to developing career path and expanding work experience. Strong knowledge web design, AP-style writing, and advertising. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Shampoo Technician

BOLD Hair Salon
09.2023 - Current
  • Kept salon sanitary and stocked by filling shampoo bottles, folding towels, disinfecting used equipment and sweeping floors.
  • Offered customers relaxing head massages during shampoo treatment.
  • Maintained professional and friendly demeanor to greet clients for customer satisfaction.
  • Contributed to health and safety of customers and staff by closely following health department regulations for sanitation and disinfection.
  • Assisted in maintaining salon's schedule.

Peer Note Taker

Towson University
08.2022 - Current
  • Assisted multiple students with notes from specific classes.
  • Delivered notes quickly to help students stay on top of class demands.
  • Worked directly with individual students to follow class schedule and prepare detailed lecture notes.
  • Verified details to deliver clear, comprehensive and accurate notes.
  • Helped students with library research by locating resources and specific details.

Field Sales Training Intern

Mutual Of Omaha
06.2023 - 08.2023


  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files, spreadsheets, and reports.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Created weekly financial newsletters for financial advisors.
  • Studied for Life and Health Insurance license.
  • Passed Maryland State Life and Health and Accident/ Sickness Producer exam gaining state certification.

Waitress

Banditos Tacos & Tequila
06.2022 - 08.2023
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Communications and Marketing Coordinator

Diamond Recruiting
10.2022 - 04.2023


  • Coached executives on key talking points and communication strategies for different audiences.
  • Prepared cross-platform social media promotions, capitalizing on strengths of each site to effectively reach target audiences.
  • Supported internal teams with knowledgeable communications and marketing advice, helping each meet targets while maintaining cohesive organizational strategy.
  • Sent weekly outreach emails to potential clientelle.

Director of Member Enrichment

Zeta Tau Alpha Women's Fraternity
01.2022 - 01.2023
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Evaluated scripts to identify creative strategies and resource needs.
  • Facilitated group sessions and learning discussions to further objectives.
  • Listened to sisters' concerns and provided encouragement and support.
  • Supported individuals dealing with mental health and emotional issues.

Camp Counselor

McDonogh Summer Programs
06.2016 - 08.2022


  • Many challenges arise when working with the youth, but it has only taught me how to stay calm, cool, and collected in the work place.
  • Worked with children of varying age, interest, skill and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Implemented recreational activities to promote campers' physical health and encourage teamwork skills development.
  • Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health.
  • Followed established emergency procedures to enable best possible resolution of incidents.

Hostess/Server

The Melting Pot Restaurant
01.2022 - 07.2022
  • The job required a vast amount of multitasking, such as heavy lifting, ensuring each guest had their priorities met, and teamwork amongst the front of the house and the back of the house.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • I doubled as both the waitress, but also learned how to spark up conversation with guests considering how interactive the Melting Pot experience is.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Cashier and Server

Artful Gourmet and Bistro
12.2019 - 01.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.

Education

Mass Communications

Towson University
Baltimore, MD
05.2024

High School Diploma -

Franklin High School
Reisterstown, MD
05.2020

Skills

  • Cashiering
  • Event Planning
  • Food Service
  • Host/Hostess
  • Cosmetology
  • Childcare
  • Food Preparation
  • Autism Experience
  • Social Media Management
  • Marketing
  • Applied Behavior Analysis
  • Public Relations
  • Public Speaking
  • Restaurant Experience
  • Heavy Lifting
  • Babysitting
  • Fundraising
  • Teaching
  • Tutoring
  • Behavioral Therapy
  • First Aid
  • Clerical Support
  • Microsoft Excel
  • Administrative Support
  • Microsoft Word
  • Multimedia Presentations
  • Good Written Communication
  • Office Supplies and Inventory
  • Office Operations
  • Instructional Support
  • Guiding Students
  • Disability Support
  • Google Drive
  • Life & Health Insurance
  • Financial Advising

Certification

  • First Aid Certification (2017-present)

Obtained through summer program at McDonogh Summer Programs by the name of Counselors in Training, also known as "CIT."

  • Food Handler Certification (2021- present)

Obtained through the Melting Pot establishment's online fondue workshop.

  • Maryland Life and Health Insurance Certification (2023-2025)

Obtained through passing Maryland's State Life and Health and Accident/ Sickness Producer exam.

Timeline

Shampoo Technician

BOLD Hair Salon
09.2023 - Current

Field Sales Training Intern

Mutual Of Omaha
06.2023 - 08.2023

Communications and Marketing Coordinator

Diamond Recruiting
10.2022 - 04.2023

Peer Note Taker

Towson University
08.2022 - Current

Waitress

Banditos Tacos & Tequila
06.2022 - 08.2023

Director of Member Enrichment

Zeta Tau Alpha Women's Fraternity
01.2022 - 01.2023

Hostess/Server

The Melting Pot Restaurant
01.2022 - 07.2022

Cashier and Server

Artful Gourmet and Bistro
12.2019 - 01.2022

Camp Counselor

McDonogh Summer Programs
06.2016 - 08.2022

Mass Communications

Towson University

High School Diploma -

Franklin High School

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Leah Chisholm