Leah Choi
Houston,TX
Summary
Dynamic professional with proven expertise in dining room management and exceptional customer service, honed at Ah-So Sushi and Steak. Skilled in conflict resolution and retail inventory management, consistently delivering positive experiences and operational efficiency. Excelled in fostering repeat customer visits and streamlining operations, demonstrating a results-driven approach and effective communication.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Ah-So Sushi & Steak
2023.11 - 2024.04
- Answered customer questions about hours, seating, and menu information.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Input orders accurately into POS terminal, split bills and accepted payments.
Sales Associate
Dawg Shack
2023.08 - 2023.11
- Provided professional services and support in a dynamic work environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Gained extensive knowledge in data entry, analysis and reporting.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
Education
No Degree -
Westside High School
Houston, TX06.2025
Skills
- Menu Memorization
- Dining room management
- Stocking Supplies and Retail Products
- Retail Inventory Management
- Customer Service
- Call Management
- Cash Handling
- Payment Collection
- Conflict Resolution
- Store Cleaning
Timeline
Restaurant Hostess
Ah-So Sushi & Steak
2023.11 - 2024.04
Sales Associate
Dawg Shack
2023.08 - 2023.11
No Degree -
Westside High School
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