Leah Collins
Niceville,FL
Summary
Driven team member with a strong focus on customer service, food safety standards, and cash handling. Proven ability to enhance the dining experience and support team efficiency.
Overview
2
2
years of professional experience
Work History
Team Member
Neighbors Mill and Bakery
Springfield, Missouri
02.2026 - 07.2026
- Provided excellent customer service in fast-paced dining environment.
- Engaged customers to create positive dining experiences and foster customer loyalty.
- Maintained cleanliness and organization of the dining area and kitchen.
- Assisted in food preparation and assembly of menu items.
- Operated cash register accurately for customer transactions.
- Collaborated with team members to ensure smooth operations during busy shifts.
- Collaborated with team members to maximize productivity and efficiency.
- Maintained a clean and organized work area throughout the shift.
- Restocked supplies to support inventory management.
- Welcomed customers warmly upon entering the store. upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Rotated through a series of different stations based on team needs.
- Trained new team members using approved training materials and information.
- Built and maintained working relationships with peers and upper management.
- Looked for ways to go above and beyond job requirements.
- Monitored expiration dates on food items for freshness assurance.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Received, processed, and stocked merchandise in accordance with store policies.
- Upheld high standards of productivity and quality in operations.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Identified process improvement opportunities to streamline operations within the department.
- Collaborated with team members to achieve daily goals.
- Participated in regular training sessions to improve product knowledge and service skills.
- Participated in team meetings to discuss strategies for improvement.
- Answered telephones, directed calls, and took messages.
- Created detailed reports outlining project progress and results achieved.
- Collaborated with team members to achieve project milestones within set deadlines.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Answered telephones, directed calls, and took messages.
Team Member
Schlotzsys
Nixa, Missouri
05.2025 - 11.2025
- Supported food preparation and assembly of menu items to meet customer demand.
- Coordinated with team members to maintain efficient operations during peak service hours.
- Prepared and baked cinnamon rolls, made sandwiches and salads, and delivered orders in a fast-paced kitchen environment.
- Maintained cleanliness and organization of the dining area and kitchen.
- Operated cash register accurately for customer transactions.
Team Member
Freddy's Frozen Custard & Steakburgers
Nixa, MO
05.2024 - 07.2025
- Provided excellent customer service in fast-paced dining environment.
- Assisted in food preparation and assembly of menu items.
- Operated cash register accurately for customer transactions.
- Collaborated with team members to ensure smooth operations during busy shifts.
- Followed safety and sanitation guidelines to maintain food quality standards.
- Engaged with customers to enhance their dining experience.
- Supported inventory management by restocking supplies.
- Maintained a clean and organized work area throughout the shift.
- Exhibited strong work ethic by efficiently completing tasks, quickly mastering necessary skills.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Worked with team members to enhance overall productivity and operational efficiency.
- Rotated through a series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
- Trained new team members using approved training materials and information.
- Identified and implemented improvements to exceed job expectations.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Monitored expiration dates on food items for freshness assurance.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Received, processed, and stocked merchandise in accordance with store policies.
- Upheld high standards of productivity and quality in operations.
- Worked front of house, cashiering and drive through, plus working the custard and opening and closing procedures.
Education
Some College (No Degree) - Hospitality Administration And Management
Northwest Florida State College
Niceville, FL09-2026
Skills
- Food preparation techniques
- Fast food operations
- Drive-thru operations
- Cash handling
- Cashiering
- Inventory management
- Opening procedures
- Food safety standards
- Time management
- Team collaboration
- Customer service
- Cooking
- Service delivery
Timeline
Team Member
Neighbors Mill and Bakery
02.2026 - 07.2026
Team Member
Schlotzsys
05.2025 - 11.2025
Team Member
Freddy's Frozen Custard & Steakburgers
05.2024 - 07.2025
Some College (No Degree) - Hospitality Administration And Management
Northwest Florida State College