Professional with strong background in healthcare and focus on medication safety and accuracy. Skilled in medication reconciliation, patient communication, and data management. Reliable team player with commitment to achieving results and adapting to changing needs. Known for strong organizational skills, attention to detail, and ability to collaborate effectively with healthcare professionals.
Overview
13
13
years of professional experience
Work History
Medication Reconciliation Technician
Nacogdoches Medical Center Hospital
09.2024 - Current
Remained up-to-date on the latest best practices and guidelines related to medication reconciliation through ongoing professional development opportunities.
Educated patients on important aspects of their medications such as administration techniques or storage considerations while reinforcing adherence to therapy.
Assisted in the development of training materials for new Medication Reconciliation Technicians, fostering a knowledgeable workforce within the organization.
Demonstrated proficiency in utilizing various software programs commonly used in pharmacies for effective data management and analysis.
Provided ongoing support for continuous process improvement initiatives related to medication reconciliation practices within the organization.
Streamlined pharmacy workflow by efficiently prioritizing and managing multiple medication reconciliation tasks simultaneously.
Improved patient safety by accurately reviewing and verifying medication lists during admission and discharge processes.
Supported the pharmacy team in inventory management, ordering necessary medications, and maintaining accurate records of controlled substances.
Enhanced medication management for patients by diligently updating electronic medical records with accurate information.
Contributed to a positive patient experience by addressing questions and concerns about medications in a compassionate manner.
Recognized for outstanding attention to detail, ensuring accuracy and completeness of medication lists while minimizing discrepancies between different sources of information.
Maintained strict confidentiality of patient information according to relevant privacy regulations such as HIPAA requirements.
Strengthened communication between patients, pharmacists, and healthcare providers through regular updates on medication changes and adjustments.
Reduced medication errors by collaborating closely with healthcare teams to ensure proper medication reconciliation.
Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
Monitored medication storage area to maintain medication security and control.
Counted and recorded medication inventory routinely to maintain medication security and control.
Identified and reported medication errors to avoid distributing wrong medication to patients.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Ophthalmic Technician
Lehmann Eye Center
06.2023 - 08.2023
Set up medical laboratory equipment.
Clean and sterilize instruments and dispose of contaminated supplies.
Record patients' medical history, vital statistics, or information such as test results in medical records.
Greet and log in patients arriving at office or clinic.
Inventory and order medical, lab, or office supplies or equipment.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Show patients to examination rooms and prepare them for the physician.
Perform basic eye exams
Ophthalmic Technician
Lehmann Eye Center
09.2022 - 12.2022
Clean and sterilize instruments and dispose of contaminated supplies.
Record patients' medical history, vital statistics, or information such as test results in medical records.
Greet and log in patients arriving at office or clinic.
Inventory and order medical, lab, or office supplies or equipment.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
Schedule appointments for patients.
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Show patients to examination rooms and prepare them for the physician.
Perform basic eye exams
Tax Professional
H&R Block
10.2012 - 04.2015
Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.
Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.
Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables.
Request that the state or federal revenue service prepare a return on a taxpayer's behalf in cases where taxes have not been filed.
Investigate claims of inability to pay taxes by researching court information for the status of liens, mortgages, or financial statements, or by locating assets through third parties.
Maintain records for each case, including contacts, telephone numbers, and actions taken.
Answer questions from taxpayers and assist them in completing tax forms.
Process individual and corporate income tax returns, and sales and excise tax returns.
Registered Nurse, Emergency Department at Nacogdoches Medical Center HospitalRegistered Nurse, Emergency Department at Nacogdoches Medical Center Hospital