Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Leah Davis

Melissa

Summary

Driven Leasing Agent known for productive and efficient task completion. Excel in communication, negotiation, and customer service, ensuring smooth leasing processes. Possess strong organizational skills, adept at multitasking and managing time effectively. Thrive using interpersonal skills to connect with clients, solve problems quickly, and maintain positive relationships.

Overview

7
7
years of professional experience

Work History

Leasing Agent

Cortland
Allen, The Colony, McKinney, Plano
04.2021 - Current
  • Greeted prospective tenants, conducted property tours, and explained leasing terms and community amenities.
  • Processed rental applications, performed background and credit checks, and prepared lease agreements.
  • Maintained accurate records of leases, renewals, move-ins, and move-outs.
  • Followed up with prospects through phone, email, and in-person contact to ensure consistent leasing traffic and occupancy goals.
  • Coordinated with maintenance and management teams to prepare units for occupancy and resolve tenant issues promptly.
  • Ensured compliance with Fair Housing laws and company policies during all leasing activities.
  • Marketed available units through online platforms, signage, and local outreach to generate qualified leads.
  • Consistently exceeded monthly closing percentage of 80%.

Samsung Security Logistics Supervisor

Allied Universal Security Services
Plano
06.2018 - 06.2020
  • Coordinated the scheduling of deliveries based on customer needs while optimizing resources utilization.
  • Provided training and guidance to junior staff members on best practices within the logistics department.
  • Monitored the delivery of shipments to ensure on-time arrival at destination.
  • Planned and arranged logistics required shipments.
  • Delegating emergency protocols for emergency situations in the headquarters and for drivers.
  • Creating, revising, and submitting incident reports for all Samsung employees, truck drivers, and security professionals.

Education

Bachelor of Business Administration -

Southern New Hampshire University
Hooksett, NH
07-2021

Skills

  • Lease negotiation
  • Rental applications
  • Fair housing compliance
  • Property marketing
  • Customer service
  • Record keeping
  • Sales techniques
  • Office management
  • Team building
  • Communication skills
  • Follow-up strategies
  • Sales and marketing aptitude

Accomplishments

  • SCC Supervisor of the Year
  • Reputation.com Award (Top 5 property).
  • 900 Property Reputation score

References

References available upon request.

Timeline

Leasing Agent

Cortland
04.2021 - Current

Samsung Security Logistics Supervisor

Allied Universal Security Services
06.2018 - 06.2020

Bachelor of Business Administration -

Southern New Hampshire University

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