Leah Delanney
Flippin,AR
Summary
Current student at Mountain Home University working toward Associate in Funeral Science and seeking opportunity to begin career. Any knowledge gaps are able to be improved and closed to offer value to employer and team.
Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details.
Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.
Overview
4
4
years of professional experience
Work History
Funeral Home Assistant
Ocker-Putman Funeral Homes
08.2023 - 12.2024
- Greeted guests and provided information and assistance to bereaved patrons.
- Communicated with grieving individuals and directed to locations of wakes and funerals.
- Cleaned funeral parlors and chapels, completing minor repairs or coordinating more entailed facility needs.
- Facilitated funeral services setup, directing placement of lighting, signage and floral arrangements.
- Assisted with transporting funeral items, including loading flowers into hearses or limousines and unloading at place of interment.
- Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace.
- Performed manual labor tasks to detailed instructions from supervisors.
- Organized files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities.
- Demonstrated empathy and understanding while interacting with bereaved individuals during difficult times.
- Closed caskets at appropriate point in services.
Store Manager
Doods And Dames Dog Bakery
08.2020 - 12.2023
- Covered daily business requirements with well-organized schedule and properly delegated assignments.
- Trained staff in primary roles and strategies for exceeding goals each day.
- Supervised team and provided clear objectives and consistent, performance-oriented policies.
- Managed all aspects of inventory
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Coordinated employee schedules to provide adequate staff coverage.
- Provided performance and motivational feedback to employees.
- Met personal, team and company goals in customer service environment.
- Handled customer inquiries, payments and service requests.
- Built trusting relationship with customers to better understand needs.
Education
Associate of Applied Science - Funeral Science
Arkansas State University Mountain Home
Mountain Home, AR04.2025
Some College (No Degree) -
Carl Albert State College
Poteau, OKHigh School Diploma -
Northside High School
Fort Smith, AR05.2021
Skills
- Marketing Skills
- Passionate
- Team Leadership
- Organization
- Time Management
- Complex Problem Solving
- Inventory Management
- Detail Oriented
- Multitasking capabilities
- Customer service
- Record keeping
Timeline
Funeral Home Assistant
Ocker-Putman Funeral Homes
08.2023 - 12.2024
Store Manager
Doods And Dames Dog Bakery
08.2020 - 12.2023
Associate of Applied Science - Funeral Science
Arkansas State University Mountain Home
Some College (No Degree) -
Carl Albert State College
High School Diploma -
Northside High School