Leah Delfin
Whittier,CA
Summary
Dedicated administrative professional with experience in fast-paced environments. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working independently or in team environments.
Overview
8
8
years of professional experience
Work History
Medical Administrative Assistant
CORE Physical Therapy
Fullerton, CA
09.2022 - Current
- Monitor patient treatment plans to ensure completion of all prescribed visits as outlined by a physical therapist. Proactively secure authorizations from insurance companies as necessary to facilitate ongoing patient care.
- Verify patient insurance coverage, obtain necessary authorizations for physical therapy services, and work closely with the billing department to ensure accurate insurance billing and resolve any billing discrepancies.
- Schedule appointments for new and/or existing patients and enter patient demographic and insurance information into an electronic medical record system
- Responsible for coordination of incoming faxes and referrals/authorizations.
- Provide administrative support to therapists and other clinical staff as needed
Server
California Pizza Kitchen
Brea, CA
10.2020 - 12.2022
- Provided excellent customer service by greeting guests, taking orders accurately, and addressing any questions of concerns promptly and professionally
- Ensured accuracy in order taking and relay special requests to kitchen staff to meet customer needs
- Effectively handled multiple tables simultaneously, prioritized tasks, and managed time efficiently during busy shifts
- Collaborated with fellow waitstaff, kitchen staff, and management to ensure smooth restaurant operations and timely service
- Processed payments accurately, handled cash transactions, and reconciled cash drawer at the end of each shift
Student Supervisor
San Jose State University Student Union Inc
San Jose, CA
08.2016 - 05.2020
- Oversaw daily operations to ensure smooth functioning of the gym by both staff and patrons, coordinating with staff to optimize workflow and address any operational challenges and maintaining a safe environment for all
- Held responsibility for the master keys of the entire building, facilitating access for staff. Conducted opening and closing shifts, ensuring proper setup and shutdown of equipment, facilities, and security systems.
- Managed cash transactions and payments
Education
Bachelor of Arts - Child Development
San Jose State University
San Jose05.2020
Skills
- Excellent Customer Service
- Multitasking
- Time Management
- Punctual
- Proficient in EMR and EHR Systems
Timeline
Medical Administrative Assistant
CORE Physical Therapy
09.2022 - Current
Server
California Pizza Kitchen
10.2020 - 12.2022
Student Supervisor
San Jose State University Student Union Inc
08.2016 - 05.2020
Bachelor of Arts - Child Development
San Jose State University