LEAH DIAZ
Española
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Los Alamos National Laboratory
09.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Assisted coworkers and staff members with special tasks on daily basis.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Volunteered to help with special projects of varying degrees of complexity.
- Coordinate with facility management to improve work environment
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Currently acting in PSA role
- Filling in for administrative support for the entire division
- Active Q clearance
Administrative Assistant
N3B Los Alamos
11.2022 - 09.2023
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed department budgets and generated financial reports for management review.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Assisted development and implementation of new administrative procedures.
- Developed strategies to streamline and improve office procedures.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Volunteered to help with special projects of varying degrees of complexity.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed conference room calendars
- Certified P-card holder
- Ordered and distributed all supplies and material
- Worked closely with management to get everyday tasks completed
- Active Q Clearance
Administrative Assistant
Los Alamos National Laboratory
06.2020 - 11.2022
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Monitored Construction Management's work calendar and scheduled appointments, and meetings.
- Executed record filing system to improve document organization and management.
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Arranged rapid office equipment repair and maintenance with vendors.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Trained in 551 process.
- Worked on Construction boot voucher process.
- Arranged TLD distributions and pick ups.
- Performed "On Boarding" and "Off Boarding" for new employees.
- Arranged Delegations of Authority for management.
- Manage daily Calendars
- Manage daily attendance of CRAFT workers.
- Conduct Extended Work Week (EWW) forms for all employees.
- DPR Trained
- Developed and updated spreadsheets and databases to track, analyze and report on performance.
- Organized weekly staff meetings and logged minutes for management.
- Q Cleared
Preschool Teacher
Truchas Preschool
01.2020 - 06.2020
- Applied play-based strategies to provide diverse approaches to learning.
- Addressed behavioral and learning issues with parents and daycare management.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Incorporated music, art and literature into curriculum.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Scheduled parent teacher meetings
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Established positive communication with parents in daily conversation and formal conferences.
Office Assistant / Sales Associate
Hacienda Home Centers
09.2017 - 01.2020
- Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Processed payments and documented account changes for financial accuracy and transparency.
- Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
- Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Worked with upper management to complete complex projects on tight budgets within specific timelines.
- Routed incoming calls and faxes and drafted detailed messages to expedite response.
- Organized weekly staff meetings and logged minutes for corporate records.
- Greeted numerous visitors, including VIPs, vendors and interview candidates.
- Answered and managed about 40-50 incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Tracked inventory and ordered office supplies encouraging cost-effective solutions.
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Managed multi-line telephone system and greeted claimants during office visits.
- Arranged rapid office equipment repair and maintenance with vendors.
- Executed record filing system to improve document organization and management.
- Organized, stored and retrieved files to enhance daily operations and support customer needs.
Education
Technical Engineering - Technical Engineering
Northern New Mexico College
Española, NM06.2019
High School Diploma -
Victory Christian Academy
Española, NM05.2019
Skills
- Verbal and written communication skills, multi-tasking, customer service skills, and inter personal skills
- Ability to work independently and manage ones time
- Ability to keep information organized and confidential
- Experience with Microsoft Word, Excel, Power Point, and Outlook
- Critical thinker
- Attention to detail
- Budgets, Written communication skills
- Office administration
- Scheduling
- Phone etiquette
- Spreadsheet management
- Transporting Files
- Organizing Work
- Prioritizing Time
- Document Conversion
- Advanced MS Office Suite Knowledge
- Conference planning
- Completing Tasks
- Meeting arrangements
- Calendar Management
- Recordkeeping
- Customer service
- Computer skills
- Q Cleared
Timeline
Administrative Assistant
Los Alamos National Laboratory
09.2023 - Current
Administrative Assistant
N3B Los Alamos
11.2022 - 09.2023
Administrative Assistant
Los Alamos National Laboratory
06.2020 - 11.2022
Preschool Teacher
Truchas Preschool
01.2020 - 06.2020
Office Assistant / Sales Associate
Hacienda Home Centers
09.2017 - 01.2020
Technical Engineering - Technical Engineering
Northern New Mexico College
High School Diploma -
Victory Christian Academy
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