Leah Donnelly
Ottawa Lake,Michigan
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional time management skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Receptionist
Dunbar Mechanical
Toledo, OH
05.2023 - 08.2023
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded customer or client information to maintain accounts.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Sorted incoming mail and directed to correct personnel each day.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Assisted with special projects assigned by management when required.
Administrative Assistant
Dunbar Mechanical
Toledo, OH
06.2021 - 08.2021
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Provided secretarial and office management support while building cooperative working relationships.
Education
Bachelor of Arts - English/Creative Writing
University of Toledo
Toledo, OH12-2024
Skills
- Data Entry
- File Management
- Office Management
- Clerical Support
- Recordkeeping and bookkeeping
- Mail distribution
- Verbal and written communication
- Multitasking and prioritization
- Meticulous and organized
- Time Management
Timeline
Receptionist
Dunbar Mechanical
05.2023 - 08.2023
Administrative Assistant
Dunbar Mechanical
06.2021 - 08.2021
Bachelor of Arts - English/Creative Writing
University of Toledo
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