Leah Dowell
Arnold,MO
Summary
Over 7 years of customer service experience in a variety of settings with strong communication skills. Proven track record in team collaboration, analytical monitoring, and time management. Eager to apply a detail-oriented approach and a broad skill set in a dynamic new role, aiming to contribute to and grow within the organization.
Overview
7
7
years of professional experience
Work History
Laboratory Animal Technician II
Washington University, St. Louis
01.2021 - 10.2023
- Managed daily animal care duties in a research lab setting
- Exhibited analytical skills in monitoring animal health and behavioral patterns
- Positively impacted research outcomes through meticulous attention to detail
Adoption Counselor
Humane Society Of Missouri
04.2019 - 01.2021
- Guided potential pet owners through the adoption process with empathy and understanding
- Leveraged knowledge of animal behavior to match pets with suitable families
- Resolved conflicts and concerns of potential adopters, ensuring a smooth adoption process
Cashier
Panera Bread
06.2016 - 12.2017
- Managed cash transactions with a keen eye for accuracy
- Boosted customer satisfaction by providing efficient service
- Demonstrated strong problem-solving skills in resolving discrepancies
Education
High School Diploma -
Lindbergh High School
Saint Louis, MO05.2018
Skills
- Attention to details
- Analytical monitoring
- Customer service
- Computer skills
- Time management
- Team oriented
Certification
Additional Information
I am currently enrolled in a medical billing and coding course to achieve my CCA
Timeline
Laboratory Animal Technician II
Washington University, St. Louis
01.2021 - 10.2023
Adoption Counselor
Humane Society Of Missouri
04.2019 - 01.2021
Cashier
Panera Bread
06.2016 - 12.2017
High School Diploma -
Lindbergh High School
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