Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Leah Edwards

Grand Haven,MI

Summary

I am currently a Behavioral Technician offering a wealth of passion and a desire to work with clients of various ages. I pride myself on my passion and advocacy to support my clients , their families and my colleagues. I am a reliable and an adaptable team player with strong observational and problem-solving skills. I am skilled in communication, organization, and problem-solving.

My goal is to go back to what I've dreamed of in becoming a Patient Coordinator where I will ensure efficient and accurate management of patient schedules and information. I will utilize my strong communication and organizational skills to enhance patient satisfaction and office efficiency while maintaining confidentiality and providing excellent patient services.

I am prepared for the seamless coordination of patient care and would like to bring my proven ability to enhance patient experiences by managing schedules, verifying insurance, and maintaining accurate records. I plan to bring a valued team collaborator with focus on achieving results and adapting to the ever changing needs involved.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Behavior Technician

Ivy Rehab
09.2025 - Current
  • Implemented individualized treatment plans to improve clients' behavioral outcomes.
  • Conducted data collection and analysis to monitor client progress and efficacy of interventions.
  • Ensured compliance with regulatory standards and best practices in behavioral health care.
  • Implemented behavior intervention plans to support skill acquisition and reduce challenging behaviors.
  • Documented client progress and response to interventions in accordance with ethical guidelines.
  • Conducted assessments to identify individual client needs and tailored interventions accordingly.

Teacher's Assistant

Grand Haven Schools
09.2022 - 06.2025
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper and crayons.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Supported student learning objectives through personalized and small group assistance.
  • Worked with individual or small groups of students under supervision of classroom teacher.
  • Supported classroom activities, enhancing student engagement and learning experiences.

Daycare Teacher

Loving Hearts Little Hands Day Care Center
05.2022 - 02.2025
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
  • Developed and implemented behavior management plans.

Stay at Home Parent

N/A
07.2010 - 09.2022

Medical Assistant

Pinewood Retirement Center
02.2010 - 07.2010
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

Education

Bachelor of Health Science - Healthcare Administration

Baker College
Muskegon, MI

Certification - Medical Records

Joshua Career Institute
Texas
05.2022

Certification - Medical Assistant

Ross Medical Education Center
Muskegon
07-2009

High School Diploma -

Orchard View High School
Muskegon
06.2006

Skills

  • Class Coordination
  • Behavioral Modeling
  • Behavior Redirection
  • De-Escalating and Resolving Conflicts
  • Enthusiasm for Students and Teaching
  • Reinforcement techniques
  • Behavior modification
  • Parent communications
  • Crisis prevention and intervention
  • Life skills development
  • Communication strategies
  • Transition planning
  • Prompting and fading strategies
  • Documentation skills
  • Data collection
  • Active listening

Certification

CPI trained

CPR trained

Timeline

Behavior Technician

Ivy Rehab
09.2025 - Current

Teacher's Assistant

Grand Haven Schools
09.2022 - 06.2025

Daycare Teacher

Loving Hearts Little Hands Day Care Center
05.2022 - 02.2025

Stay at Home Parent

N/A
07.2010 - 09.2022

Medical Assistant

Pinewood Retirement Center
02.2010 - 07.2010

Certification - Medical Records

Joshua Career Institute

High School Diploma -

Orchard View High School

Bachelor of Health Science - Healthcare Administration

Baker College

Certification - Medical Assistant

Ross Medical Education Center