Leah Elliott
South Easton,MA
Summary
Skilled Licensed Massage Therapist from Wicked Good Chiropractic and Wellness Group, renowned for enhancing client wellness through expert Myofascial Release and exceptional customer service. Achieved significant client retention and referrals by blending therapeutic touch with adept stress relief techniques. Continuously expanded skill set to meet diverse client needs, ensuring personalized, effective care.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Licensed Massage Therapist
Wicked Good Chiropractic and Wellness Group
04.2005 - 11.2021
- Improved overall wellness for clients by performing various massage techniques, including Myofascial Release, Deep Tissue, Craniosacral Therapy, Lymphatic Drainage Massage, Reflexology, problem focus, medical massage, Ear Coning and Reiki.
- Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
- Enhanced client satisfaction by providing personalized and effective massage therapy sessions tailored to individual needs.
- Conducted post-treatment evaluations with clients, discussing their experiences during the session and providing recommendations for their continuing care.
- Skillfully addressed diverse client needs by adapting massage modalities accordingly while adhering to appropriate pressure levels throughout each session''s duration.
- Maintained client treatment records and designed long-term care programs for return customers.
- Consistently maintained high standards of cleanliness and hygiene in accordance with state regulations and industry best practices.
- Demonstrated flexibility in scheduling availability, accommodating client needs by offering evening or weekend appointments when necessary.
- Assisted with administrative tasks such as updating patient records, processing payments, and booking appointments when necessary.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
- Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
- Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients' specific pain or injury concerns.
- Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Adapted massage methods to meet needs of diverse populations, including pregnant women and elderly.
- Increased client base through effective word-of-mouth and social .
- Integrated new massage technologies and tools to stay at forefront of industry, enhancing treatment effectiveness.
- Maintained meticulous records of client sessions to track progress and tailor future treatments.
- Developed and maintained client relationships, leading to high rate of repeat business through exceptional service and follow-up.
- Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
Education
No Degree - Massage Therapy
Licoln Tech
05.2004
High School Diploma -
Oliver Ames High School
North Easton, MA06.2001
Skills
- Reflexology Techniques
- Stress Relief Massage
- Myofascial Release
- Deep Tissue Massage
- Neuromuscular Therapy
- Lymphatic Drainage
- Aromatherapy knowledge
- Therapeutic touch
- Trigger Point Massage
- Administrative Procedures
- Prenatal Massage
- Body Mechanics
Certification
- LMT - Licensed Massage Therapist
- Certified in Craniosacral Therapy
- Reiki Master/Teacher
- Certified in Energy Work/ Chakra Balanicng
- Certified in Ear Coning
- Certified Shamanic Practitioner
Timeline
Licensed Massage Therapist
Wicked Good Chiropractic and Wellness Group
04.2005 - 11.2021
No Degree - Massage Therapy
Licoln Tech
High School Diploma -
Oliver Ames High School
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