Leah Ferrell
Kyle,TX
Summary
Proven Pharmacy Technician with a track record of enhancing team success at Walmart through expert training in policies and best practices.
Skilled in drug inventory control and workflow optimization, significantly reducing medication errors. Safety-oriented and well-organized with solid experience coordinating with prescribers and individuals to address issues.
Accomplished and certified with over 28 years of experience in retail pharmacy environments for a major national chain. Practiced at offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines and pharmacy law.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walmart Stores, INC/Sam's Club
1996.08 - Current
- Contributed to team success by training new pharmacy technicians on company policies, procedures, and best practices.
- Reduced medication errors through consistent attention to detail and adherence to established protocols.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Aided in medication therapy reviews by collecting and organizing patient data on drug usage patterns.
- Maintained a clean and safe pharmacy environment through regular cleaning of work areas and equipment, adhering to safety guidelines.
- Supported customer needs by processing insurance claims quickly and accurately, reducing wait times and increasing satisfaction.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Conducted regular inventory audits to identify discrepancies and reduce instances of stockouts or expired medications on pharmacy shelves.
- Managed inventory effectively, minimizing waste while ensuring adequate stock levels for uninterrupted service.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Prepared stores for annual inventories for the Austin market.
Education
High School Diploma -
Bowie High School
Austin, TX05.1993
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Drug Classification Knowledge
- Pharmaceutical Calculations
- Drug Inventory Control
- Order Verification
- Quality Control Procedures
- Pharmacy Software Proficiency
Certification
- CPhT - Certified Pharmacy Technician
- First Aid/CPR Certified
References
Ruth Moreno, Manager- Walmart
830-513-2054
ruth_09live.com
2024-present
Rich Payne, Manager- Sam's Club
512-300-3998
konahorn21@gmail.com
2014-2024
Steve Sims, Manager- Walmart
512-694-9151
stevesrx@yahoo.com
1999-2014
Timeline
Pharmacy Technician
Walmart Stores, INC/Sam's Club
1996.08 - Current
High School Diploma -
Bowie High School
- CPhT - Certified Pharmacy Technician
- First Aid/CPR Certified
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