LEAH GEBREGERGISH
Seattle,WA
Summary
Administrative and healthcare support professional with experience coordinating patients, scheduling appointments, verifying insurance, and managing office operations. Known for organized workflows, clear communication, and dependable customer service. Currently pursuing training in business operations through Year Up United.
Overview
1
1
Language
1
1
Certification
2027
2027
years of professional experience
Work History
Project Management Intern
King County
2026 - Current
- Assisted in project planning and scheduling using project management software.
- Coordinated communication between team members to ensure alignment on project goals.
- Conducted research to inform project decisions and improve processes.
- Supported documentation of project progress and maintained accurate records.
- Assisted in preparing presentations for stakeholder meetings, enhancing clarity of project objectives.
- Collaborated with cross-functional teams to facilitate smooth execution of project phases.
- Supported project managers in managing schedules and milestones.
- Participated actively in relevant trainings or workshops to enhance knowledge about current trends in project management methodologies like Agile or Scrum framework.
- Gained exposure to various phases of the project management process while working closely with experienced professionals in the field.
Treatment Coordinator
PUGET SOUND PERIODONTICS
03.2023 - 05.2025
- Managed patient intake, referrals, scheduling, insurance verification, payment posting, and claims follow-up.
- Maintained accurate patient records in Dentrix by updating treatment plans, documenting insurance details, tracking referrals, and securely entering demographic and clinical information to support efficient scheduling and billing.
- Communicated effectively and professionally with both patients and providers, establishing positive relationships with colleagues and clients and ensuring seamless communication across stakeholders.
Dental Assistant &Treatment Coordinator
PACIFIC PROSTHODONTIST
10.2021 - 01.2023
- Followed all medical and safety procedures and protocols needed when assisting with restorative procedures, sterilized instruments and operatories.
- Educated patients on post-treatment care, communicating detailed and complex instructions clearly and simply to promote understanding.
- Demonstrated excellent attention to detail when tracking patient data, maintaining treatment records, and monitoring inventory.
Education
Certificate - Business Operations
YEAR UP UNITED
Seattle, WA01.2027
Skills
- Appointment coordination and scheduling
- Organizational skills and problem solving
- Insurance verification and claims support
- Administrative assistance
- Data entry and management
- Customer service excellence
- Business communication strategies
- Payment processing and record keeping
LANGUAGES
Fluent in English and Tigrinya.
Certification
Scrum Master certification
Excel certification
Timeline
Treatment Coordinator
PUGET SOUND PERIODONTICS
03.2023 - 05.2025
Dental Assistant &Treatment Coordinator
PACIFIC PROSTHODONTIST
10.2021 - 01.2023
Certificate - Business Operations
YEAR UP UNITED
Project Management Intern
King County
2026 - Current