Leah Gonzales
Watertown,NY
Summary
Dynamic sales associate with a proven track record at The Home Depot, excelling in customer service and product knowledge. Skilled in effective communication and merchandising, I consistently enhanced customer experiences and drove sales through active listening and tailored advice. Committed to team success and maintaining high standards of service.
Overview
5
5
years of professional experience
Work History
Sales Associate/ Cashier,
The Home Depot
Glendale, Arizona
01.2022 - 08.2025
- Maintained product displays and ensured store shelves were fully stocked.
- Conducted inventory checks to monitor stock levels and prevent shortages.
- Trained new associates on customer service standards and store policies.
- Engaged customers through active listening to understand their needs effectively.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Used point-of-sale systems to process customer transactions efficiently.
- Provided guidance on product features and benefits to enhance customer experience.
- Built and maintained relationships with peers and upper management to drive team success.
Porter,
TopGolf
Glendale, Arizona
08.2020 - 10.2021
- Maintained cleanliness and organization in designated areas of the facility.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Collaborated with team members to ensure smooth operation during peak hours.
- Demonstrated dedication and work ethic through consistent attendance and top-level performance.
Education
High School Diploma -
Westview
Avondale, AZ05-2022
Skills
- Customer service
- Effective communication
- Product knowledge
- Sales techniques
- Merchandising
- Listening skills
Timeline
Sales Associate/ Cashier,
The Home Depot
01.2022 - 08.2025
Porter,
TopGolf
08.2020 - 10.2021
High School Diploma -
Westview
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