Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Leah Gonzalez

Laveen,AZ

Summary

Highly motivated with background in retail sales and food service. Flexible and approachable, ensuring exceptional customer experiences and team collaboration.

Overview

5
5
years of professional experience

Work History

Seasonal Team Member

Michaels Arts and Crafts
Laveen, AZ
10.2024 - 01.2025
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Provided excellent customer service by listening to customer needs and offering solutions.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Managed cash register operations using POS system and processed sales and returns.
  • Maintained cleanliness of the store by organizing displays and cleaning up after customers.

Waitress

El Jefe tacos and sushi
Tempe, AZ
03.2021 - 11.2022
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Stocked service areas with supplies.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Took orders for food and drinks and delivered them to guests.
  • Responded to ad hoc cleaning duties at end of shift.

Boba Barista

BubbleBee Tea
Puerto Penasco, Sonora
09.2019 - 12.2020
  • Assisted customers with customizing their drinks with toppings like tapioca pearls or jellies.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Ordered and received supplies to restock beverage items.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Operated cash register to process payments from customers.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.

Education

High School Diploma -

COBACH
Sonora, Mexico
08-2018

Digital Designer Engineer - Digital Arts

CETYS Mexicali
Mexicali, Baja California

Associate of Arts - Arts

UABC Mexicali
Mexicali, Baja California

Some College (No Degree) - English-as-a-Second-Language Education

Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZ

Skills

  • Quick learner
  • Multitasking and organization
  • Friendly and outgoing
  • Cleanliness
  • Cash register operation
  • I am fluent in Spanish, and I'm still improving my English, I understand a lot, and I can talk; it is just not perfect
  • Teamwork and collaboration
  • Attention to detail

Affiliations

  • Painting
  • Reading
  • Workout

Languages

English
Limited
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Seasonal Team Member

Michaels Arts and Crafts
10.2024 - 01.2025

Waitress

El Jefe tacos and sushi
03.2021 - 11.2022

Boba Barista

BubbleBee Tea
09.2019 - 12.2020

High School Diploma -

COBACH

Digital Designer Engineer - Digital Arts

CETYS Mexicali

Associate of Arts - Arts

UABC Mexicali

Some College (No Degree) - English-as-a-Second-Language Education

Maricopa Community Colleges, Chandler-Gilbert Community College

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Leah Gonzalez