LEAH GREEN
North Myrtle Beach,SC
Summary
A reliable and accountable professional with 25 years experience demonstrating hard work, initiative and attention to detail. Displays strong judgement and discretion dealing with confidential and sensitive information. Possesses an exceptional work ethic along with a desire to go above and beyond to exceed company expectations. Thrives in fast-paced environments to manage and exceed goals and deadlines.
Overview
20
20
years of professional experience
Work History
Renovation Draw Specialist
Planet Home Lending
05.2021 - 03.2024
- Managed and processed draw requests for funds related to home renovations loans such as HomeStyle, CHOICERenovation, 203K Standard and 203K Limited loans ensuring timely and accurate disbursement of funds
- Coordinated with borrowers, contractors, HUD Consultants and corresponding lenders to ensure that draw requests are accurately processed, answering questions and providing guidance as needed so funds are released according to project milestones and all documentation is in compliance with program guidelines for smooth and timely disbursements of funds
- Collected, reviewed and verified all necessary documentation including invoices, lien waivers, inspection reports, permits, licenses, insurance, title reports etc. before approving draw requests
- Maintained accurate records of draw disbursements, project budgets, loan balances, change orders and regular updates to stakeholders
- Addressed discrepancies or delays in the draw process by coordinating with relevant parties to find timely solutions
- Consistently managed pipeline of 75+ loans on a month to month basis
Disclosure Specialist
SeaTrust Mortgage
09.2020 - 02.2021
- Prepared and delivered required mortgage loan disclosure documents with accurate property taxes, insurances, credits, fees and 3rd party service charges to balance all documents. Residential mortgages to include conventional, government and construction loans.
- Disclosed an average of 125 applications a month.
- Reviewed and submitted file to Processing and Underwriting by ordering appraisals, title commitment, insurance documents, payoffs and verifications of employment
- Disclosed any Change of Circumstances
- Communication liaison between loan originator, processor, underwriter, closer and 3rd party associates to ensure that loan closes fluidly
- Maintained current knowledge of state and federal compliance regulations
Office Manager
Prestige Cabinetry
01.2018 - 04.2020
- Managed the accuracy of all orders by cross-referencing with floor plans and field measurements. Scheduled efficient deliveries and installations.
- Conducted bi-weekly inventory control
- Ensured accurate record-keeping for accounts payable and receivable
- Processed and distributed weekly payroll for a team of over 10 employees.
General Manager
Sparkle Car Wash & Detail Center
01.2008 - 12.2018
- Oversaw daily operations for staff of 25+ including weekly scheduling and hiring new employees
- Maintained organized records of all financial transactions involving accounts payable and receivable
- Liaised with all vendors to maintain accurate inventory of chemicals, retail items and supplies
- Ensured superior customer service by addressing concerns, demonstrating empathy and resolving problems quickly
- Consistently handled 100-150 inquiries daily, demonstrating problem-solving skills and expertise in delivering superior customer support
- Developed and implemented innovative displays, promotional advertisements, and sales concepts to achieve a 35% increase in sales
Licensed SC Realtor
Prudential Burroughs And Chapin
02.2004 - 10.2008
- Established and maintained lasting partnerships with real estate developers, investors, financial institutions, and prospective home buyers
- Utilized extensive listing resources to identify properties that met client criteria
- Conducted thorough market and financial research to enhance profitability for clients
- Maintained up-to-date knowledge of the Grand Strand area, along with a comprehensive understanding of diverse markets.
- Proficient in financial closing processes
Loan Processor
The Coastal Mortgage Group
05.2004 - 11.2007
- Ordered appraisals, title commitments, credit reports, insurance documents, verifications of employment and ensured quality and accuracy of all documents received for average of 75 loans a month
- Maintained communication with client, loan originator and realtor to receive and distribute all documentation necessary to clear all stipulations and conditions with Underwriting
- Facilitated efficient collaboration between clients, loan originators, and title/escrow agents for successful closings
Education
Bachelor of Arts -
Coastal Carolina University
08.1999
Skills
- Customer Service
- Teamwork
- Interpersonal Communication
- Data Verification
- Time Management
- Sales
- Managing Teams
Timeline
Renovation Draw Specialist
Planet Home Lending
05.2021 - 03.2024
Disclosure Specialist
SeaTrust Mortgage
09.2020 - 02.2021
Office Manager
Prestige Cabinetry
01.2018 - 04.2020
General Manager
Sparkle Car Wash & Detail Center
01.2008 - 12.2018
Loan Processor
The Coastal Mortgage Group
05.2004 - 11.2007
Licensed SC Realtor
Prudential Burroughs And Chapin
02.2004 - 10.2008
Bachelor of Arts -
Coastal Carolina University
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