Leah Harris
Grovetown,USA
Summary
Nursing student with three years of experience in customer engagement, time management, and patient advocacy, adept at fostering positive environments and building strong relationships across various settings. Demonstrates a collaborative approach in enhancing customer satisfaction and team success through effective problem-solving and empathetic communication. Eager to contribute these skills in future roles to drive improved outcomes and support organizational goals.
Offering strong foundation in compassionate care and keen interest in learning and developing in healthcare setting. Brings solid understanding of patient needs and ability to quickly acquire medical terminology and procedures. Ready to use and develop communication and organizational skills in CNA role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Patient Care Assistant
Lilly’s Villa Health Services
06.2025 - 09.2025
- Provided compassionate care to patients, enhancing their comfort and well-being while fostering a positive environment.
- Documented patient vital signs accurately, facilitating timely medical assessments and interventions.
- Monitored patient progress and reported changes, contributing to informed decision-making and improved health outcomes.
- Demonstrated empathy and active listening to patients, fostering trust and enhancing their overall experience in a healthcare setting.
- Assisted in daily living activities for patients, leading to measurable improvements in their quality of life and independence.
- Implemented patient care plans to address individual needs, leading to noticeable improvements in patient satisfaction and recovery times.
Temp Sales Associate
Best Buy
10.2024 - 02.2025
- Achieved sales targets by effectively upselling products, contributing to noticeable revenue growth during peak shopping seasons.
- Engaged customers with a positive attitude, creating an inviting shopping environment that encouraged exploration and purchases.
- Fostered a welcoming atmosphere that enhanced customer experience, leading to increased engagement and repeat visits.
- Implemented strategic upselling techniques, significantly boosting average transaction values and enhancing overall store revenue.
- Worked closely with team members to streamline inventory processes, ensuring product availability and timely restocking.
- Analyzed customer feedback to identify trends, facilitating targeted promotions that improved sales performance during peak periods.
Education
Diploma -
Grovetown High School
Grovetown, GA05.2025
Certified Clinical Medical Assistant -
National Healthcare Association
04-2024
Certified- Basic Life Support -
American Heart Association
10-2024
Certificate Nurse Aide -
Training For Life Center
Augusta, Ga11-2025
Skills
- Customer Engagement
- Time Management
- Patient Advocacy
- Problem Solving
- Vital signs documentation
- Written and verbal communication
- Emotional support
- Medical terminology
- Compassion and empathy
Certification
- CPCT/A - Patient Care Technician/Assistant
- CNA - Certified Nursing Assistant
- CCMA - Certified Clinical Medical Assistant
- BLS- Certified CPR/AED
Timeline
Patient Care Assistant
Lilly’s Villa Health Services
06.2025 - 09.2025
Temp Sales Associate
Best Buy
10.2024 - 02.2025
Diploma -
Grovetown High School
Certified Clinical Medical Assistant -
National Healthcare Association
Certified- Basic Life Support -
American Heart Association
Certificate Nurse Aide -
Training For Life Center