Leah Hause
Osceola,WI
Summary
Detail-oriented and compassionate medical student with a solid foundation in healthcare principles and a track record of excellence in customer service. Bringing strong communication skills and a proactive approach to problem-solving, I thrive in fast-paced retail environments. Able to efficiently manage tasks and prioritize responsibilities, I am committed to delivering exceptional service while ensuring customer satisfaction. With a passion for helping others and a dedication to continuous improvement, I am eager to contribute my skills and enthusiasm to support the success of the team.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Forklift Operator
Menards
07.2022 - Current
- Collaborated with team members to streamline the unloading process and expedite the movement of goods within the facility.
- Managed time efficiently while balancing multiple priorities during peak times or special projects within the receiving department.
- Trained new employees on proper receiving procedures, fostering a culture of teamwork and knowledge sharing within the organization.
Inventory Control Specialist
Menards
04.2020 - 07.2022
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Optimized storage capacity utilization with strategic organization of products in the warehouse, allowing for easier accessibility and improved productivity.
- Completed physical inventory counts each month.
Assistant Department Manager
Menards
03.2015 - 04.2020
- Conducted regular performance evaluations for team members, providing constructive feedback for continuous improvement.
- Oversaw daily operations within the department, ensuring tasks were completed accurately and on time.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Head Cashier
Menards
03.2010 - 03.2015
- Led cashiers and associates in providing thoughtful customer service.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
Certified Nursing Assistant
Parmly On The Lake
12.2011 - 10.2012
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Documented patient information and care activities in electronic health record.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Education
Associate of Science - Surgical Technology
Anoka Technical College
Anoka, MN12.2025
Certificate - Sterile Processing Technology
Anoka Technical College
Anoka, MN12.2024
Skills
- CPR Certification
- First Aid Certification
- Basic Life Support
- Medical terminology knowledge
- Computer Skills
- Problem-Solving
- Shift Scheduling
- Customer Service
- Motivational Leadership
Certification
- Basic Life Support - American Heart Association - April 2023
Timeline
Forklift Operator
Menards
07.2022 - Current
Inventory Control Specialist
Menards
04.2020 - 07.2022
Assistant Department Manager
Menards
03.2015 - 04.2020
Certified Nursing Assistant
Parmly On The Lake
12.2011 - 10.2012
Head Cashier
Menards
03.2010 - 03.2015
Associate of Science - Surgical Technology
Anoka Technical College
Certificate - Sterile Processing Technology
Anoka Technical College